Note: The job is a remote job and is open to candidates in USA. Hatch Pros is seeking an Epic Applications Analyst to provide advanced support in the design, implementation, optimization, and support of their Epic Electronic Medical Record system. The role involves leading projects, conducting system configurations, delivering training, and ensuring compliance with healthcare regulations.
Responsibilities
- Leads implementation projects for the EHR, and system optimization efforts to improve overall efficiency, and end-user experience
- Conducts complex system configurations and supports advanced troubleshooting to ensure system stability, performance, and usability of Epic applications by end-users
- Delivers end-user training and creates comprehensive documentation to ensure proper system usability and overall support knowledge sharing across teams
- Develops and manages dashboards, reports, and extraction of data to remain aligned with organizational, and clinical reporting requirements
- Partners with cross-functional teams manage major EHR upgrades, requests for enhancements, testing cycles, and change management initiatives to drive performance improvement
- Provides oversight to ensure compliance with all applicable Healthcare regulations such as: Health Insurance Portability and Accountability Act (HIPAA), The Joint Commission (TJC), and company policies and procedures
- Serves as an escalation point for junior analysts, and SME for complex issues and incidents in Epic, while providing guidance and resolutions to the applications team
- Provides insight and recommendations to Epic Applications leadership regarding strategies, performance metrics, and long-term system sustainability and improvement opportunities
Skills
- Bachelor s degree in Information Technology, Healthcare or Business Administration, or relevant field
- Four (4) years of experience with an EHR, including system configuration and support
- None
- Accreditation(s) in required multiple specialties prior to start date and maintained
- Six (6) years of experience with an EHR, including system configuration and support
- Proficient in Microsoft Office Outlook, Word, Excel, PowerPoint
- Ability to manage small projects, lead, and mentor others
- Advanced knowledge of Epic modules
- Excellent communication and problem solving skills
- Advanced skills in project management
- Familiarity with Healthcare IT regulations
- Bachelor s degree in Information Technology, Healthcare or Business Administration, or relevant field
- Six (6) years of experience with Epic EHR, including system configuration and support
- Project Management Professional (PMP)
- Certified Scrum Master (CSM)
- Certified Health Technology Specialist (CHTS)
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