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About careerzynith – Pioneering the Future of E‑Commerce
careerzynith is on a bold mission to become the most customer‑centric company on the planet. With a relentless focus on innovation, data‑driven decision‑making, and a culture that celebrates entrepreneurial spirit, careerzynith is reshaping how millions of shoppers discover, compare, and purchase products online. Our global marketplace connects sellers of all sizes with eager buyers, creating a vibrant ecosystem where every transaction adds value to both the merchant and the consumer.
Based in Costa Rica, our remote teams are the beating heart of this transformation. We empower talented individuals to work from anywhere, collaborate across borders, and make a tangible impact on a platform that serves customers worldwide. If you thrive in a fast‑moving, data‑rich environment and are passionate about helping sellers succeed, you’ve found your next career adventure with careerzynith.
Position Overview
We are seeking a dynamic, customer‑obsessed, and self‑motivated Remote Data Entry & Marketplace Account Manager to join our growing team in Costa Rica. In this role, you will be responsible for acquiring, developing, and managing high‑value seller relationships that expand our product selection, optimize pricing, and enhance the overall shopping experience for customers in the United States. You will act as a strategic partner to sellers, guiding them through best practices, data‑driven insights, and growth strategies that drive mutual success.
Key Responsibilities
- Marketplace Intelligence: Build and maintain a deep understanding of the 3P (third‑party) marketplace segment, including seasonal trends, competitive dynamics, and emerging opportunities.
- Seller Acquisition: Identify, prospect, and onboard high‑potential sellers through direct outreach, virtual events, and personalized presentations.
- Onboarding & Enablement: Guide new sellers through the onboarding process, delivering best‑practice training on product listing, pricing strategy, fulfillment, and customer service.
- Data‑Driven Advisory: Leverage analytics to provide sellers with actionable insights that improve inventory turnover, conversion rates, and overall profitability.
- Cross‑Functional Collaboration: Partner with internal teams—including Product, Operations, Marketing, and Legal—to resolve seller issues, streamline processes, and enhance the marketplace experience.
- Performance Monitoring: Track key performance indicators (KPIs) such as sales growth, product assortment breadth, and customer satisfaction, reporting findings to leadership.
- Strategic GTM Execution: Develop and execute go‑to‑market (GTM) strategies that attract high‑value sellers and expand careerzynith’s product catalog in targeted categories.
- Continuous Improvement: Contribute to the evolution of seller tools, policies, and training materials based on feedback and market trends.
Essential Qualifications
- Bachelor’s degree in Business, Marketing, Economics, or a related field.
- 1–3 years of proven sales experience, preferably within e‑commerce, retail, consumer packaged goods (FMCG), or related industries.
- Demonstrated track record of exceeding revenue targets using consultative and solution‑focused selling methodologies.
- Strong passion for introducing new products to emerging markets and helping sellers scale.
- Exceptional communication and presentation skills, with the ability to influence and build trust with diverse stakeholders.
- Advanced proficiency in Microsoft Excel and the broader Microsoft Office suite; familiarity with data visualization tools is a plus.
- Analytical mindset with the ability to interpret complex financial data and translate insights into actionable recommendations.
- Comfortable thriving in an ambiguous, fast‑paced environment while managing multiple competing priorities.
- Excellent written and verbal communication abilities, including negotiation and conflict resolution.
Preferred Qualifications
- 2+ years of experience specifically in e‑commerce marketplace sales or account management.
- 3+ years of experience in consumer electronics sales or related product categories.
- Direct sales experience with a focus on high‑value B2B relationships.
- Experience using CRM platforms (e.g., Salesforce) and marketplace seller tools.
- Fluency in both English and Spanish, enabling seamless communication with local and international partners.
Core Skills & Competencies
- Strategic Thinking: Ability to see the big picture, anticipate market shifts, and develop proactive plans.
- Customer Obsession: Deep commitment to understanding seller needs and delivering exceptional service.
- Data Literacy: Comfort working with large data sets, performing quantitative analysis, and drawing meaningful conclusions.
- Negotiation & Influence: Skilled at persuading stakeholders, securing agreements, and driving mutually beneficial outcomes.
- Adaptability: Thrive in a dynamic environment where priorities can shift quickly and new challenges arise daily.
- Collaboration: Strong team player who can work effectively across functions and geographies.
- Self‑Motivation: Proactive, goal‑oriented, and capable of managing time and resources independently.
Career Growth & Learning Opportunities
careerzynith invests heavily in the professional development of its employees. As a Remote Data Entry & Marketplace Account Manager, you will have access to:
- Structured mentorship programs pairing you with senior marketplace leaders.
- Continuous learning resources, including online courses, certifications, and workshops on e‑commerce strategy, data analytics, and leadership.
- Opportunities to rotate into related functions such as Product Management, Operations, or Marketing, broadening your skill set.
- Clear career pathways toward senior account management, marketplace operations leadership, or regional market development roles.
Work Environment & Culture at careerzynith
Our culture is built on four pillars: Customer Obsession, Ownership, Invent and Simplify, and Hire and Develop the Best. We foster an inclusive, collaborative, and high‑energy environment where every voice matters. Remote employees enjoy:
- Flexible work hours that respect work‑life balance and accommodate different time zones.
- A supportive community of peers and managers who celebrate achievements and provide constructive feedback.
- Regular virtual town halls, team‑building events, and cross‑regional networking sessions.
- Access to state‑of‑the‑art collaboration tools, ensuring seamless communication and project tracking.
Compensation, Perks & Benefits
careerzynith offers a competitive total rewards package that includes:
- Base salary aligned with market benchmarks for remote roles in Costa Rica.
- Performance‑based bonuses tied to individual and team achievements.
- Comprehensive health, dental, and vision coverage for you and eligible dependents.
- Retirement savings plan with company matching contributions.
- Generous paid time off, parental leave, and holidays.
- Professional development stipend for courses, certifications, or conferences.
- Technology allowance to equip your home office with the tools you need to succeed.
- Employee assistance program (EAP) offering counseling, financial advice, and wellness resources.
How to Apply
If you are ready to make a meaningful impact on a global marketplace, love solving complex problems with data, and enjoy building lasting relationships with sellers, we want to hear from you. Click the link below to submit your application and start your journey with careerzynith today.
Apply Job!
Join careerzynith – Shape the Future of Online Shopping
At careerzynith, your work will directly influence how millions of customers discover products, compare options, and make purchase decisions. By empowering sellers to succeed, you become an integral part of a larger mission to create a more vibrant, diverse, and customer‑focused e‑commerce ecosystem. Take the next step in your career and help us build the marketplace of tomorrow.
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