[Remote] Dynamics 365 Developer (Healthcare)-Remote

Note: The job is a remote job and is open to candidates in USA. Dice is seeking an experienced Microsoft Dynamics 365 Developer to support a large-scale healthcare implementation. The ideal candidate will have strong expertise in Dynamics 365 Customer Service, Power Platform, and Genesys Cloud integration, contributing immediately and collaborating with cross-functional teams.

Responsibilities

• Configure and customize Microsoft Dynamics 365 Customer Service, including entities, forms, views, dashboards, and security roles
• Develop custom plugins, workflows, business rules, and Power Automate flows
• Design and build applications using Power Apps (Canvas and Model-Driven)
• Integrate Dynamics 365 with Genesys Cloud and other external systems using APIs, Azure services, or middleware
• Develop custom connectors, REST APIs, and PowerApps Component Framework (PCF) controls
• Customize portals and extend Dynamics 365 functionality
• Troubleshoot and resolve complex integration and application issues across Dynamics 365, Genesys Cloud, and Microsoft technologies
• Participate in code reviews, testing, debugging, and performance optimization
• Support DevOps processes, CI/CD pipelines, and application deployments
• Collaborate with business analysts, architects, and technical teams to deliver scalable solutions

Skills

• 3 6+ years of experience in Microsoft Dynamics 365 Customer Engagement (CE) / Customer Service development
• Strong hands-on experience with Microsoft Dynamics 365 Customer Service
• Experience integrating Dynamics 365 with Genesys Cloud (required)
• Government healthcare experience, preferably supporting Medicaid Eligibility & Enrollment programs
• Strong experience with Microsoft Power Platform, including: Power Apps (Canvas & Model-Driven), Power Automate
• Proficiency in: C#, .NET, JavaScript, TypeScript, React
• Experience developing custom plugins, workflows, and business rules
• Strong knowledge of Dataverse, security roles, solutions, and Application Lifecycle Management (ALM)
• Experience building custom connectors and REST API integrations
• Familiarity with Azure Functions, Logic Apps, and Service Bus
• Experience with debugging, unit testing, and performance tuning
• Strong analytical, troubleshooting, and problem-solving skills
• Experience with Microsoft Azure services
• Power BI reporting and dashboard development
• Experience with Omni-Channel, Case Management, and Member/Beneficiary Services
• Experience contributing to Azure DevOps and CI/CD pipelines
• Microsoft Dynamics 365 Developer Associate Certification
• Microsoft Power Platform Developer Associate Certification

Company Overview

Dice is a job-searching platform for technology professionals. It is a sub-organization of DHI Group. It was founded in 1990, and is headquartered in Santa Clara, California, USA, with a workforce of 201-500 employees. Its website is http://www.dice.com.

Company H1B Sponsorship

Dice has a track record of offering H1B sponsorships, with 2 in 2022, 4 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.