Note: The job is a remote job and is open to candidates in USA. EPAM Systems is a leading provider of IT services, and they are seeking a Dynamics 365 CRM Functional Consultant to join their high-impact team. The role involves leading the implementation, customization, and integration of Microsoft Dynamics 365 CRM solutions for a major US-based organization, ensuring secure and compliant solutions.
Responsibilities
- Lead and participate in the implementation, customization, and integration of Microsoft Dynamics 365 CRM solutions
- Oversee and execute data migration activities to the US GCC Azure environment
- Ensure all solutions are FedRAMP-compliant and meet security and regulatory standards
- Collaborate with cross-functional teams, including architects and technical leads, to deliver high-quality solutions
- Engage with senior technical stakeholders and manage client expectations effectively, including on-site work as required
- Perform impact analysis, requirements management, and support application lifecycle management for Power Platform
- Mentor and guide team members, fostering an agile and collaborative environment
Skills
- 5+ years as a Consultant in the IT Services industry
- Proven experience working individually and in agile teams as a Consultant
- Strong background in Agile practices
- Understanding of application programming, QA, database, and system design
- Excellent interpersonal, communication, presentation, negotiation, and persuasive skills
- Comfortable engaging with senior technical stakeholders (architects, tech leads)
- Experience in customer relationship management and critical issue handling
- Strong analytical skills and a demonstrable bias toward action
- Ability to deal with ambiguity and thrive in a rapidly changing business environment
- Confidence and extensive knowledge of emerging software industry practices (SDLC)
- Experience with MS Dynamics 365 CRM and MS Power Apps
- Knowledge of MS Dynamics 365 CRM out-of-the-box functionality
- Knowledge of application lifecycle management for Power Platform
- Experience with requirements management
- .NET expertise
- Team Leader experience
- Knowledge of Virtual Agents (AI ChatBots), Power Portals, Power Automate, and Power BI
- Experience with other (non-MS) ERP/CRM systems
- Data Science experience
- Ability to operate in a startup environment
Benefits
- Medical, Dental and Vision Insurance (Subsidized)
- Health Savings Account
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability (Company Provided)
- Life and AD&D Insurance (Company Provided)
- Employee Assistance Program
- Unlimited access to LinkedIn learning solutions
- Matched 401(k) Retirement Savings Plan
- Paid Time Off
- Legal Plan and Identity Theft Protection
- Accident Insurance
- Employee Discounts
- Pet Insurance
- Employee Stock Purchase Program
Company Overview
Company H1B Sponsorship