Note: The job is a remote job and is open to candidates in USA. Principal Financial Group is seeking a Director of Product Management to join their Digital Experience team. This role involves leading the product strategy for the enterprise digital experience, optimizing customer-facing digital journeys, and coaching product managers while collaborating with UX and technology teams.
Responsibilities
- Define and lead the product strategy for a portion of the enterprise digital experience, focused on optimizing web‑facing customer and employer journeys through data, customer insights, and cross‑functional alignment
- Ensure effective discovery practices that inform decision‑making and facilitate collaborative solutioning to improve experience and efficiency
- Be accountable for successful delivery across the product family, partnering closely with engineering and UX in an Agile environment and clearly communicating plans and releases
- Maintain insight into product health, outcomes, and investment effectiveness, using data‑informed storytelling to guide trade‑offs and strategic adjustments
- Serve as a trusted partner across business, technology, and UX teams by proactively communicating strategy, priorities, and outcomes to drive alignment and value realization
- Lead, coach, and develop Product Managers while balancing hands‑on product leadership with people management and continuously strengthening product management practices
Skills
- 10+ years of business, technology, or product management experience; or equivalent demonstrated through the following: work experience, military experience, or education
- 7+ years working in a highly collaborative, fast-paced product environment
- 4+ years of formal leadership experience including leading, developing, and scaling product teams and driving performance through others
- Proven success establishing product strategy across multiple products and aligning it to enterprise priorities
- Strong background of stakeholder management and cross-functional collaboration, especially partnering with UX/design and engineering
- Experience using data and insights to drive decisions and communicate outcomes through clear, structured storytelling
- Demonstrated understanding of modern product discovery and product delivery practices and the ability to coach others on those practices
- Excellent communication skills, including the ability to establish relationships and influence business partners
- Experience leading enterprise web experiences across multiple lines of business or customer segments
- Experience improving digital journeys through analytics, experimentation, and iterative optimization
- Experience leading or transforming product teams to adopt modern, forward-thinking Agile practices, including continuous discovery, iterative delivery, and outcome-driven product management
- Experience building and scaling mobile app experiences and product strategies
- Experience with virtual assistant, conversational AI, or voice-enabled platforms (e.g., chatbots, digital assistants, or AI-driven customer interactions)
Benefits
- Non-sales positions have the opportunity to participate in a bonus program.
- Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness.
- Pension Eligible
- This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, Raleigh, NC, or Charlotte, NC).
Company Overview
Principal Financial Group® is dedicated to improving the wealth and well-being of people and businesses around the world—helping more than 62M customers plan, protect, invest, and retire as of December 31, 2023. It was founded in 1879, and is headquartered in Des Moines, Iowa, USA, with a workforce of 10001+ employees. Its website is https://www.principalam.com/.