Note: The job is a remote job and is open to candidates in USA. Foodbuy USA is part of Compass Digital, the digital and technology arm of Compass Group North America, focusing on driving transformation and innovation in the hospitality sector. As a Digital Strategy Manager, you will lead digital transformation efforts, manage sales lifecycle activities, and collaborate with various teams to deliver high-impact technology solutions for Chartwells Higher-education’s Continental western division.
Responsibilities
- Own the pre-sale lifecycle: discovery through closure
- Manage Salesforce records from opportunity creation to handoff, ensuring data accuracy and completeness
- Coordinate internal transitions with Delivery and Digital Enablement for seamless execution
- Maintain up-to-date vendor and product data to support effective solutioning
- Serve as a consultative partner, delivering tailored demos and value-focused presentations
- Lead strategic interactions, including QBRs and digital roadmap planning
- Document and evolve the digital strategy for regionalized accounts
- Act as SME for the digital portfolio (mobile ordering, POS, kiosks, spatial analytics, Centric OS etc.)
- Tailor solutions to client operations and objectives, incorporating innovation and best practices
- Track market and tech trends to identify upselling and innovation opportunities
- Partner with cross-functional teams to align capabilities, implementation, and customer success
- Submit structured product feedback to influence roadmap development
- Work with Solutions Engineers on technical scoping and delivery alignment
Skills
- 3–6 years in digital strategy, SaaS, CRM management, or technology consulting
- Proven experience in consultative sales and digital solutioning
- Comfortable owning a sales pipeline
- Knowledge of digital platforms and CRM systems
- Ability to demo and scope software solutions
- Strong verbal and written skills to articulate strategy, manage stakeholders, and present solutions
- Skilled at understanding client challenges and aligning technology to meet business outcomes
- Detail-oriented with strong CRM discipline and follow-through
- Collaborative mindset with the ability to engage multiple stakeholders across different business units
- Willingness to travel up to 40% based on client or operational needs
- Experience with Salesforce preferred
- Bachelor's degree in Business, Marketing, Technology, or related field preferred
Benefits
- BONUS ELIGIBLE
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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