Note: The job is a remote job and is open to candidates in USA. Sikich is a provider of professional services across consulting, technology, and compliance. They are seeking a Dynamics 365 CRM Senior Technical Consultant to support their Dynamics 365 Enterprise team in implementing solutions for client projects.
Responsibilities
- Designing, developing, and maintaining the Dynamics CRM system to meet business needs
- Customizing and configuring CRM forms, workflows, views, dashboards, business processes, and reports
- Developing plugins and integration points for Dynamics CRM
- Collaborating with clients or internal teams to implement CRM solutions effectively
- Participating in application upgrades and executing post-install activities such as smoke testing
- Providing technical expertise in the Microsoft Dynamics 365 Sales, Customer Service, and Field Service platform
- Gathering, assimilating, and analyzing data to support solutions and decision-making processes
- Articulating ideas and thoughts in a clear, structured, and compelling way to stakeholders
- Working with solution architects to design and develop integrations with Dynamics 365 CRM and lead development activities
- Performing general system administration with Microsoft Dynamics 365 and other systems as assigned
- Travel up to 50% (nationally & internationally) to customer locations for on-site work. Possible increase depending on project phase
Skills
- Bachelor's in Computer Science or related field
- 5+ Strong programming skills in languages such as C# and JavaScript, which are necessary for customizing systems
- In-depth knowledge of Microsoft Dynamics CRM architecture, modules, and components
- Experience with CRM SDK, REST/ODATA, and other integration technologies for seamless connectivity
- Proficiency in using Power Platform and understanding how to leverage it within Dynamics CRM
- Ability to customize and configure CRM forms, workflows, views, dashboards, business processes, and reports
- Testing and troubleshooting experience to ensure the reliability and performance of CRM solutions
- Experience with Cloud Azure & Power Platforms
- Attention to detail and accuracy, along with the ability to communicate technical information to non-technical personnel
- A customer-focused mindset and the capacity to work collaboratively as part of a team
- Excellent client relation, communication, organization, & prioritization capabilities
- US Citizen or Green Card holder
- Servant Leader – You are hyper focused on engaging employees, fostering their development, and building a positive culture
- Solutions Focused – You see opportunities in every business problem and can develop, articulate, and implement solutions
- Collaboration – You are a relationship builder across all levels of the organization and across all business units
- Instills trust – You do what you say, and you follow through on commitments, you act with integrity, you are consistent and are perceived as credible
- Impact & Influence Thinking – You gain support for ideas, proposals, and solutions, and get others to act, with or without formal authority, to advance initiatives/objectives
- Microsoft Dynamics 365 certification can be beneficial to validate expertise and knowledge of the system
Benefits
- Flexible Time Off (FTO) Policy
- Paid time off (personal time, mental/physical health care, vacation, sick leave, etc.)
- Paid holidays during the year
- Time off the last week of the calendar year when client and project work permits
- Comprehensive wellness program
- Gift cards and other rewards from wellness program
- Flexible work arrangements
- Health, dental, vision, life, and accident/death/disability insurance options
- HSA employer contribution
- Nine (9) paid holidays annually
- Robust paid Parental Bonding Leave program covering birth, adoption, and foster children
- 401(k) with employer contributions
- CPA bonus with four (4) paid exam days & four (4) paid study days
- Tuition reimbursement
- Generous employee referral bonus program
- Client referral bonus program
- Pet insurance
- FORCE – Sikich community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer and make a difference in their local communities
Company Overview