Note: The job is a remote job and is open to candidates in USA. RELX is a global provider of information-based analytics and decision tools for professional and business customers. The Content Performance Analyst role focuses on enhancing content performance and quality measurement for AI-assisted production, providing decision-ready insights to inform leadership decisions and improve data fluency within the organization.
Responsibilities
- Execute recurring and ad hoc data pulls across editorial and operational systems
- Reconcile inconsistencies across sources; validate, document and socialize metric definitions, assumptions, and calculation logic
- Structure datasets to align with specific strategic questions
- Improve the efficiency and repeatability of recurring reporting processes
- Align data practices with enterprise governance standards, including Global Operations (GO) data and analytics teams
- Translate leadership questions into measurable metrics and analytical plans; clearly articulate implications of findings, limitations and confidence levels (what’s proven vs. directional)
- Conduct trend, variance, and performance driver analysis; identify where additional data or workflow instrumentation is needed to strengthen claims over time
- Support scenario comparisons and initiative tracking
- Develop executive-ready presentations and data visualizations for strategy discussions
- Convert complex analysis into concise visuals that accelerate understanding and ensure consistency in narrative structure and presentation quality
- Support preparation for GEO leadership reviews and enterprise-level discussions; tailor materials for different leadership audiences and forums
- Produce recurring performance reporting aligned to strategic priorities, including AI-assisted throughput and quality signals
- Track KPIs and highlight meaningful performance shifts
- Support ongoing refinement of metrics as strategy evolves
- Contribute to the standardization of GEO performance and QA reporting practices
- Partner closely with the Head of GEO Strategy to prioritize analysis
- Collaborate with Editorial Operations, Finance, Metrics, Tech, Product and Data Analytics teams to gather inputs
- Clarify scope to ensure outputs address the intended decision question
Skills
- 2+ years of experience in analytics, operations analysis, business intelligence, or a related field
- Advanced Excel skills and experience with SQL or comparable querying tools
- Proficiency with BI visualization tools (Tableau, Power BI, or similar) and dashboarding best practices
- Experience building executive-ready presentations and visual narratives in PowerPoint
- Uses AI-assisted tools to accelerate analysis and drafting with rigorous QA and source traceability; comfort operating in an AI-enabled environment where processes evolve rapidly
- Experience assessing or improving QA/measurement systems (including for AI-assisted workflows) using practical methods (sampling, rubrics, thresholds, error taxonomies)
- Experience supporting strategy or executive leadership functions
- Exposure to content production, publishing, or knowledge-based businesses
- Familiarity with KPI frameworks and operational performance measurement
Benefits
- We promote a healthy work/life balance across the organization.
- With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals.
- This job is eligible for an annual incentive bonus.
- We are committed to providing a fair and accessible hiring process.
- If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
- We know your well-being and happiness are key to a long and successful career.
- We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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