Note: The job is a remote job and is open to candidates in USA. Allora Media is a Connecticut-based content creation and marketing agency specializing in helping small businesses and home service companies showcase their work through authentic storytelling. The Content Operations Coordinator plays a crucial role in managing the logistics of content production, serving as the main communication link between the creative team and clients to ensure seamless coordination of projects.
Responsibilities
- Schedule and coordinate all client content shoots, ensuring team availability and client needs are aligned
- Serve as the primary point of contact for clients to confirm shoot dates, times, and logistical details
- Manage and maintain the company’s scheduling systems, including Calendly and internal project tools
- Collect necessary information and details from clients before shoots, ensuring the creative team is well-prepared
- Collaborate with the creative team to ensure smooth execution of content production
- Maintain organized documentation of shoot schedules, client notes, and project status updates
- Anticipate and resolve scheduling conflicts or logistical challenges
- Support leadership in streamlining communication and workflow processes
Skills
- 1–2 years of administrative, project coordination, or operations experience (marketing or creative industry experience a plus)
- Strong organizational and time-management skills
- Excellent written and verbal communication
- Comfort with client-facing communication
- Proficiency with scheduling tools like Calendly and project management software (experience with Basecamp is a plus)
- Strong attention to detail and ability to manage multiple projects simultaneously
- Proactive, solution-oriented, and able to thrive in a fast-paced creative environment
- Must be local to Connecticut or able to work in-office several times per week
- Experience in a marketing, content creation, or creative agency setting
- Knowledge of photography and video production workflows (not required but helpful)
- Familiarity with client communication and relationship-building best practices
Benefits
- Competitive hourly or salaried compensation based on experience.
- Flexible schedule with a hybrid in-office/remote setup.
- Growth opportunities within a fast-growing creative agency.
- Supportive, collaborative team culture.
Company Overview
Allora Media is a content-first marketing partner for small businesses, contractors, and home service brands that actually do the work. It was founded in 2019, and is headquartered in Southingon, Connecticut, US, with a workforce of 2-10 employees. Its website is https://www.alloramedia.us.