Note: The job is a remote job and is open to candidates in USA. Carrot is the leading global fertility and family care platform, seeking a Content Designer to enhance the mobile experience for members focused on metabolic health outcomes. The role involves writing UX copy, developing LLM prompts, and collaborating with product teams to create engaging and effective content for users.
Responsibilities
- Write and refine UX copy across a mobile product designed for daily member engagement
- Develop, test, and iterate on LLM prompts that drive personalized, high-quality content
- Build scalable content design capabilities that leverage LLMs for volume and speed, while preserving human judgment where quality, nuance, or clinical accuracy demand it
- Partner with a product designer to develop intuitive, compelling mobile experiences that encourage repeat engagement and healthy habit building
- Collaborate closely with product managers, engineers, and clinical partners from concept to launch spanning multiple health journeys
- Deeply understand complex problems for our members, customers, and internal teams, and propose solutions that meet business goals, technical constraints, and user needs
- Build consensus and maintain alignment with stakeholders and leadership through collaboration, influencing, and formal presentations
- Seek and provide feedback when prototyping and solving UX problems
Skills
- A Bachelor's Degree
- 5+ years of professional experience in product content design
- Portfolio that highlights systems thinking, exceptional UX writing, and measurable impact in a product context
- Demonstrated experience using LLMs as a core part of your content design practice — not just for efficiency, but to build new capabilities
- Experience with prompting: testing, evaluating, and iterating to improve model output quality
- Experience translating UX research insights into product solutions
- Experience with design tools (e.g., Figma) and LLM tools (e.g. Claude Cowork and Claude Code)
- Highly developed sense of ownership and accountability
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