Note: The job is a remote job and is open to candidates in USA. Punch List Digital is a dynamic and forward-thinking agency specializing in digital marketing for the Home Services industry. They are seeking a results-driven Client Success Specialist to lead client ad performance through paid search and social strategies, ensuring clients understand campaign results and achieve measurable outcomes.
Responsibilities
- Welcome and onboard new clients, setting expectations and project timelines
- Build and maintain strong client relationships through regular calls and updates
- Translate performance data into simple, actionable insights
- Collaborate with SEO, Paid Ads, and Web teams to implement marketing strategies
- Help manage Google Business Profile and Local Services Ads accounts
- Support website updates and approvals for client campaigns
- Participate in team discussions to improve client experience and internal processes
Skills
- 1–3 years of experience in client service, account management, or digital marketing
- Basic knowledge of SEO, Google Ads, or websites (we'll teach you the rest)
- Excellent written and verbal communication skills
- Strong time-management and follow-up skills
- Experience working with home services or small business clients
Benefits
- Quarterly Bonuses: Based on client satisfaction and retention
- Remote Work: Flexible schedule and location
- Career Growth: Defined Career Growth Path
- Benefits: Health insurance, paid time off, and development resources
Company Overview
Punch List Digital specializes in forging consistent and measurable digital marketing results for HVAC and home service businesses seeking that competitive edge. It was founded in 2024, and is headquartered in , with a workforce of 51-200 employees. Its website is https://punchlistdigital.com.