Note: The job is a remote job and is open to candidates in USA. Sparklight is committed to keeping customers and associates connected, and they are seeking a Channel Partner Sales Engineer to collaborate with various teams to support and close strategic opportunities. The role involves acting as a technical subject-matter expert, enabling partners to successfully position and deliver solutions, while also providing advanced Sales Engineering support.
Responsibilities
- Provide advanced Sales Engineering support for mid-sized and moderately complex customer accounts
- Partner cross-functionally with Sales, Product, Customer Support, and Project Management to drive solution adoption and customer satisfaction
- Participate in partner and customer discovery calls to assess technical requirements and business goals
- Serve as a trusted technical advisor throughout the sales cycle
- Create timely and accurate technical configurations and solution designs for proposals and sales quotes
- Conduct live and remote product demonstrations, clearly communicating Sparklight’s competitive advantages
- Monitor product performance and escalate significant technical issues as needed
- Identify upsell opportunities based on customer requirements and solution gaps
- Train sales representatives on product functionality, enhancements, and new offerings
- Represent Sparklight at partner meetings, industry events, conferences, and trade shows
- Build strong technical credibility and trusted relationships within the partner community
- Support and strengthen strategic partnerships with Technology Services Brokers (TSBs) and other channel organizations
Skills
- 3+ years in a technical role within the telecom or Information Technology industries
- Experience with enterprise architectures and solution design (e.g., LAN/WAN/ WLAN, SD-WAN, MPLS, BGP, DNS, VPN, UCaaS, SIP, trunking, etc.)
- Bachelor's degree or AA in Engineering, Computer Science, Information Technology, or a related field; or equivalent experience
- Possesses the ability to achieve relevant certifications: CCNA/CCNP, CompTIA Network+, CMSS (Meraki), MEF 3.0
- Proficient with MS 365 suite, including Excel, Vizio, and PowerPoint
- Ability to create technical documentation, solution diagrams, and RFP responses
- Strong presentation and communication skills, including demo delivery and technical workshops
- Ability to diagnose complex technical issues and propose tailored solutions
- Creative thinking and adaptability in rapidly changing customer environments
- Ability to manage multiple priorities in a fast-paced sales environment
- Self-starter with the ability to work independently or as part of a sales/account team
- Experience supporting channel, indirect, broker, or partner sales organizations
- Familiarity with TSD ecosystems and advisor sales models
- Experience using CRM platforms such as Salesforce or equivalent tools
- Industry certifications such as CCNA, Network+, CMSS, or equivalent
- Experience presenting at partner events or conducting external technical enablement sessions
Benefits
- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
- Tuition reimbursement (up to $5,250 on 1st year)
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
- FREE Cable One services for associates who live in a serviceable area
- Up to $50/mo. cell phone stipend
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