Note: The job is a remote job and is open to candidates in USA. OEC provides software solutions to the automotive parts and repair industry, and they are seeking a Business Systems Analyst, ERP. This role involves optimizing business processes, delivering system enhancements, and driving user adoption across various functions.
Responsibilities
- Build strong relationships with business stakeholders to understand processes, challenges, and strategic objectives
- Gather, analyze, and document business and functional requirements
- Translate business needs into scalable technology solutions and recommend process improvements
- Configure, customize, and optimize ERP applications and integrated systems
- Identify opportunities to leverage existing and emerging system capabilities to improve user experience and operational efficiency
- Partner with software developers and vendors when advanced customizations or integrations are required
- Develop implementation plans and provide cost-benefit analysis and effort estimates for proposed solutions
- Design and execute unit, integration, and regression testing strategies
- Ensure enhancements are thoroughly validated and meet quality standards before deployment
- Support system implementations, upgrades, and ongoing enhancements
- Troubleshoot application issues, perform root cause analysis, and implement sustainable solutions
- Support reporting, dashboards, KPIs, and ad hoc business requests
- Guide users on best practices and advise when process changes or additional customization is needed
- Drive continuous improvement initiatives to enhance system performance and user adoption
- Develop user guides, documentation, and training materials
- Deliver training sessions that promote system adoption and effective utilization
- Champion consistent processes, data integrity, and adherence to established standards and best practices
- Evaluate and recommend new technologies and system capabilities
- Collaborate with software vendors and service providers to support business initiatives and ongoing application enhancements
Skills
- Bachelor's degree in Information Technology, Business Management, Accounting, Finance, or a related field. Equivalent relevant experience may be considered in lieu of a degree
- 4+ years of experience supporting enterprise business applications and partnering with business users
- Hands-on experience with ERP platforms, including direct experience with Microsoft Dynamics NAV
- Experience gathering business requirements and delivering application configurations and enhancements
- Experience supporting cross-functional business processes and integrated applications
Benefits
- Full benefits starting Day 1: Medical, Dental, and Vision
- 401(k) with company match
- Unlimited Flex Time Off plus 10 company-paid holidays
- Remote-first role with monthly communication stipend
- Professional development programs, tuition assistance, and quarterly book program
- Free wellness coaching and pet insurance
- Home office equipment stipend
- Employee resource groups and exclusive employee discounts
Company Overview