Note: The job is a remote job and is open to candidates in USA. A.N. Deringer, Inc. is seeking a Business Intelligence Analyst who will analyze customer and company data to deliver actionable insights that support business performance and strategic decision-making. The role involves developing reports and dashboards, identifying trends, and collaborating across teams to enhance efficiency and value within the organization.
Responsibilities
- Assist with onboarding and implementation of new application systems and tools
- Collaborate with operations to identify opportunities to leverage systems and technology to improve efficiency and effectiveness
- Coach and support individual locations on proper system usage and its impact on client and company success
- Run reports and analyze data to identify compliance issues, process gaps, and training opportunities. (e.g., accuracy, timeliness, and regulatory adherence)
- Partner with Learning & Development to design and deliver targeted training programs
- Provide data-driven insights to support training initiatives based on identified gaps and needs assessments
- Contribute to the development, maintenance, and improvement of work instructions and process documentation
- Identify and escalate non-compliant data or issues to appropriate leadership
- Analyze data trends to uncover patterns, risks, and opportunities for improvement
- Deliver targeted coaching and guidance to specific locations based on performance insights
- Proactively alert leadership to emerging trends, compliance concerns, or potential business risks
- Monitor industry and regulatory developments and recommend system or process updates as needed
- Communicate external changes and their potential business impact to leadership
- Recommend and support the design of business intelligence tools, dashboards, and reporting solutions
- Develop and deliver timely, accurate, and actionable reports for internal and external stakeholders
- Analyze and synthesize data to support forecasting and strategic decision making
- Present recommendations to improve processes, systems, and overall business performance
- Collect and analyze business intelligence from internal data, industry reports, and external sources
- Identify market trends and opportunities to support growth and improved service offerings
- Maintain working knowledge of business applications, customers, and operational processes
- Manage multiple business intelligence projects using structured project management methodologies
- Communicate professionally with clients using clear, concise written and verbal communication, with a strong focus on client satisfaction
- Cross-train across responsibilities to support team flexibility and coverage
- Perform additional duties as assigned by management
Skills
- Experience in import operations, including processing entries and managing regulatory requirements
- Proficiency in Excel and/or other tools for spreadsheet manipulation, including data analysis and reporting
- Experience with PGAs
- Experience with various commodities
- Experience filing air and/or vessel entries
Benefits
- Comprehensive health, dental, and vision plans in addition to many excellent voluntary health and wellness benefits
- Generous paid time off, including paid holidays
- Promote flexibility in your work environment to assure a positive integration of work and life
Company Overview