Job Summary:
We are seeking a highly organized, tech-savvy, and proactive Remote Business Development Assistant (Operations & Technology) to support the daily operations of a growing HVAC company. This role is ideal for someone who is comfortable managing multiple systems, monitoring workflows, coordinating operational tasks, and ensuring company processes run efficiently. The ideal candidate will play a key role in supporting scheduling, invoicing, technician coordination, reporting, and overall operational oversight while helping identify and implement technology-driven improvements. In addition to operational support, the candidate will assist with business development initiatives by researching AI tools, software platforms, and process improvements that can enhance productivity and support company growth. The company is looking for a dependable, detail-oriented professional with strong problem-solving abilities, excellent organizational skills, and the ability to quickly learn new systems and technologies in a fast-paced environment.
Key Responsibilities:
- Manage company software systems and ensure platforms remain updated and operational.
- Oversee scheduling, invoicing, workforce coordination, and daily operations.
- Ensure technicians accurately enter information and follow procedures.
- Resolve system and operational issues before escalating to management.
- Research AI tools and process improvements to support business growth and efficiency.
- Maintain operational reports, dashboards, and internal documentation.
- Coordinate communication between technicians, staff, and management.
- Monitor workflows and identify opportunities to improve productivity and organization.
- Perform other duties related to the position as assigned.
Qualifications & Requirements:
- Proficient level of English (written and spoken).
- Excellent interpersonal and communication skills, allowing for effective collaboration with clients, colleagues, and teammates.
- Previous experience as a Business Development Assistant, Operations Assistant, or in similar professional roles.
- Strong sense of ownership and accountability.
- Highly responsible, proactive, dependable, and detail-oriented.
- Strong research, critical thinking, and problem-solving skills.
- Experience with software, digital tools, and technology systems.
- Experience in the HVAC industry is a major plus for this role.
- Comfortable managing multiple tasks and platforms simultaneously.
- Strong responsibility, follow-through, and organizational skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Ability to quickly learn new systems, software, and workflows.
- Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management).
- Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach.
- Positive attitude and the ability to learn and adapt quickly.
- Ability to understand and follow established processes accurately with minimal supervision.
- Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs.
- Interested in long-term career opportunities.
- Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.
Compensation & Benefits:
- 100% remote work.
- Compensation in USD.
- Full-time position with 40 hours weekly.
- Please note that this is a long-term opportunity.
- Great work environment with potential for growth.
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