Note: The job is a remote job and is open to candidates in USA. WEX Health is seeking a COBRA Billing Analyst responsible for processing COBRA and Direct Bill premium payments and auditing carrier invoices. The role involves reconciling discrepancies, maintaining customer information, and assisting with operational responsibilities.
Responsibilities
- Must adhere to security policies
- Process and remit premium payments
- Serve as a contact for internal questions regarding remittance and reconciliation items
- Complete and resolve discrepancy reports and communicate the findings in a professional and timely manner
- Reconcile carrier invoices
- Research discrepancies and create a case to the appropriate team, providing detailed, accurate documentation
- Process refund checks
- Monitor emails in the team inbox and assign to the appropriate team member. Reply to emails as assigned in a timely manner
- Monitor and complete team workflows
- Create and maintain customers’ information in the accounting software
- Continually analyze current processes determining if they are effective, efficient and consider internal controls
- Identify efficiencies to ensure a smooth process. Communicate ideas and assist in the development of processes and procedures
- Actively engage in all team, department and company meetings
- Communicate to the COBRA Billing Supervisor any needs, concerns or issues that arise
- Assist with any special projects as assigned
- All other duties as assigned
- Maintain policy according to HIPAA
Skills
- Must adhere to security policies
- Process and remit premium payments
- Serve as a contact for internal questions regarding remittance and reconciliation items
- Complete and resolve discrepancy reports and communicate the findings in a professional and timely manner
- Reconcile carrier invoices
- Research discrepancies and create a case to the appropriate team, providing detailed, accurate documentation
- Process refund checks
- Monitor emails in the team inbox and assign to the appropriate team member. Reply to emails as assigned in a timely manner
- Monitor and complete team workflows
- Create and maintain customers' information in the accounting software
- Continually analyze current processes determining if they are effective, efficient and consider internal controls
- Identify efficiencies to ensure a smooth process. Communicate ideas and assist in the development of processes and procedures
- Actively engage in all team, department and company meetings
- Communicate to the COBRA Billing Supervisor any needs, concerns or issues that arise
- Assist with any special projects as assigned
- All other duties as assigned
- Maintain policy according to HIPAA
- Approach work in an organized and efficient manner
- Meet all deadlines and complete tasks accurately
- Bachelor's degree preferred
Benefits
- Health, dental and vision insurances
- Retirement savings plan
- Paid time off
- Health savings account
- Flexible spending accounts
- Life insurance
- Disability insurance
- Tuition reimbursement
- And more
Company Overview
Company H1B Sponsorship
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