Note: The job is a remote job and is open to candidates in USA. Presbyterian Healthcare Services is a not-for-profit healthcare system dedicated to improving the health of communities in New Mexico. The Benefits Analyst will serve as the functional and business process expert for Workday Benefits, ensuring ongoing optimization and support of benefit programs including open enrollment and employee benefit elections.
Responsibilities
- Serve as the primary point of contact for all Workday benefits configuration, troubleshooting, testing, and enhancement requests
- Analyze benefits data and system workflows to identify opportunities for process improvement and automation
- Develop and maintain documentation, user guides, and training materials for HR and business users
- Troubleshoot issues, implement enhancements, and ensure data integrity through audits, reporting, and reconciliation activities
- Monitor system performance, user feedback, and business needs to recommend and implement process improvements that reduce manual processing time and improve accuracy
- Support annual open enrollment cycle, including system setup, testing, and post-cycle analysis
- Provide end-user support, training, and documentation efforts for end-users and stakeholders to drive adoption and understanding of compensation tools
- Stay current on Workday releases and industry best practices, proactively recommending enhancements
- Ability to manage cross-functional projects and influence stakeholders at all levels
- Investigate and perform root cause analysis on system errors
- Proactively evaluates and recommends adoption of changes as they meet organizational needs and implement system capabilities
- Gather and document business requirements and translate them into configurations
Skills
- Bachelor's degree is required in Human Resources, Business, Information Systems, or related field. 6 years of additional experience can be substituted in lieu of degree
- Minimum three years of HRIS experience, with two years of hands-on Workday HCM configuration experience, specifically in benefits
- Proficient in Workday Core HCM, reporting, security, calculated fields, and business process configuration
- Experience supporting benefit planning cycles in a corporate environment
- Ability to manage sensitive data with discretion and ensure compliance with organizational policies
- Proven ability to design and sustain business processes, especially in environments with evolving system capabilities
- Advanced proficiency in Excel and data analysis tools for reporting
- Experience with testing, configuration, and troubleshooting within Workday or other ERP platforms
- Excellent communication skills with the ability to translate technical concepts into business language
Benefits
- All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
- Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
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