Note: The job is a remote job and is open to candidates in USA. Intermountain Health is a leading healthcare organization, and they are seeking a Senior Application Analyst to support their information technology applications. The role involves providing advanced technical support, managing projects, and optimizing healthcare applications throughout their lifecycle.
Responsibilities
- Documents and recommends workflow changes and technical/functional designs needed to support the business requirements
- Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting
- Solves common and complex issues, incidents, and problems according to agreed upon service levels and according to department standards
- Serve as PM and complete PM functions for mid-size projects with multiple teams
- Performs quality review of team build
- Collaboratively works with peers, internal and external stakeholders, and vendors
- Follows documentation and change management standards
- Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members
- Oversees configuration of electronic and mechanical hardware with software products to meet the functional criteria of client specifications
- Develop and understands business reporting needs for end users
- Participates in on-call and command center responsibilities
- Develops and maintains comprehensive testing plans and scripts to verify system outputs and system integrity
- Attends and participates in team, project and department meetings to increase awareness and information flow
- Works with requestor to understand the problem, creating a clear and defined objective for the project and then completes the business case documentation
- Help stakeholder complete ROI, benefit plan KPI, leading and lagging measures, if applicable
- Aggregate applicable resource group forecasts to roadmap new projects to be used in subcommittees/workgroups. Ensure that resources are available to work on priorities and align to appropriate strategies
- Aggregate of equipment/hardware/data connection forecasts and mapping of new construction/reconstruction projects, create cost estimates and comparisons of new construction and reconstruction projects and assists with application assessment of new construction and reconstruction projects, if applicable
- Provides Capital Planning with cost of equipment, infrastructure information. Leads in procurement and coordination of DTS equipment of construction and reconstruction project. Supply field teams with lists and mapping of equipment and data connections for projects, if applicable
Skills
- Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word
- Possesses in-depth business and application knowledge and experience
- Knowledge of system analysis and operating systems
- Skilled in assessing needs and determining through documentation what the best approach might be
- Skilled at problem definition and data collection by establishing facts, drawing valid conclusions
- Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, correspondence, and process documents
- Ability to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the general public
- Demonstrates knowledge of project management and control
- Operate computers and other IT equipment requiring the ability to move finger and hands
- See and read computer monitors and documents
- Remain sitting or standing for long periods of time to perform work
- Bachelor's degree is required in information technology, healthcare, business, or related field
- Actively working towards a Bachelor's Degree with nine years of professional experience
- Additional relevant experience may substitute for lack of education upon Supervisory and HR approval
- Four (4) years of work experience, or actively working towards a Bachelor's Degree with six years of experience in related areas
- Will be required to certify on one or more Epic applications and maintain certification
Benefits
- We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
- Learn more about our comprehensive benefits package here
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