Note: The job is a remote job and is open to candidates in USA. Healthcare Management Administrators (HMA) is a premier third-party health plan administrator dedicated to providing customized health plans for medium to large-size employers. The Account Manager I will build strong relationships with clients and brokers, guiding them through self-funded health plans and ensuring their needs are represented within the organization.
Responsibilities
- Represent Client Success by participating in finalist meetings and implementation
- Owns preparation, delivery and execute of renewal strategy
- Build strong relationships with key stakeholders and demonstrate HMA value
- Recommend products and services relevant to client needs by reviewing data and listening to customer needs through regular touchpoints
- Regularly updates CRM to communicate client and broker activities across the organization
- Brings new insights from industry events, client and broker meetings and competitor information to supplement client success strategy
- Serve as a subject matter expert for client success functions by participating in projects as needed
Skills
- BA degree in healthcare related field, communications, business administration
- 1-2 years' experience in the health insurance industry
- 1-2 years working directly with clients/brokers
- 2 years of account management experience
- Extensive knowledge of ERISA, Benefit Plan Management, Self-Funded Benefit Plans and Stop Loss
- Strong written and verbal communication skills
- Professional presence and appearance
- Ability to engage in community/ networking opportunities outside of normal business hours
- WA State Agents License, Life & Disability or other professional designation (e.g., CEBS, HIAA) preferred upon hire. May be completed within first 90 days upon hire
Benefits
- Seventeen (IC) days paid time off (individual contributors)
- Eleven paid holidays
- Two paid personal and one paid volunteer day
- Company-subsidized medical, dental, vision, and prescription insurance
- Company-paid disability, life, and AD&D insurances
- Voluntary insurances
- HSA and FSA pre-tax programs
- 401(k)-retirement plan with company match
- Annual $500 wellness incentive and a $600 wellness reimbursement
- Remote work and continuing education reimbursements
- Discount program
- Parental leave
- Up to $1,000 annual charitable giving match
- Flexibility to work schedules that support people in all time zones across the US
- Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments
- Performance management program is designed to elevate career growth opportunities
- Hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party
Company Overview
HMA is Proving What's Possible in Healthcare®. It was founded in 1986, and is headquartered in Bellevue, Washington, USA, with a workforce of 201-500 employees. Its website is https://www.accesshma.com.