What We Offer Remote work Weekly pay plus benefits! Comprehensive training and ongoing development. Opportunities for career growth within a global financial technology leader. Supportive team environment with a focus on service excellence.
Position: Remote Copay: $12/hr-Weekly pay/Full time
Hours: Must be able to work any 8hr shift between hours of operation 8am-9pm Mon-Sat.
Key Responsibilities
• Receive inbound and perform outbound calls depending on the department.
• Read, interpret, and apply step-by-step instructions in real time during live calls.
• Repeat process reliably across high volume interaction without cutting corners.
• Follow structured workflows exactly as written, does not deviate from processes
• Provide customer support via phone, email, and ticketing systems
• Troubleshoot billing, reporting, and product issues
• Assist with account updates, payments, and system navigation Document interactions accurately and follow procedures
Qualifications
• **MUST HAVE YOUR OWN EQUIPMENT***
• Customer service or Call center experience
• Background in financial services, banking support, and healthcare
• QA/auditing
• Data entry highly preferred
• High attention to detail in data handling.
• Prioritizes data input and accuracy
• Strong problem-solving skills
• High speed internet with a quiet work station
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