Job Description:
• Complete inbound and outbound calls with prospective and existing customers
• Provide exceptional customer service during all interactions
• Complete sales with customers
• Answer and address all customer questions/concerns
• Gather data from customers to understand their Insurance needs
• Generate quotes for customers
• Educate customers on coverage and costs
• Upsell when available
Requirements:
• Active resident Producer Property & Casualty License
• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
• Customer service and/or sales experience preferred.
• College degree preferred but not required.
Benefits:
• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs
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