About the position:
The Program Coordinator plays a crucial role in managing relationships with healthcare professionals, ensuring program quality, and supporting both international and domestic medical students. As a liaison with physicians and administrators, this role ensures document collection, vetting of eligibility, program audits, and compliance with healthcare facilities. The coordinator maintains consistent, strong relationships to ensure a positive experience and continued platform use. Administrative responsibilities include keeping program information accurate and updated on AMO’s platform, supporting compliance, and document screening.
While this position can be fully remote, we are looking for candidates to be residents of Alabama, Florida, Illinois, Indiana, Kansas, Michigan, New York, Ohio, or Texas.
Essential Functions:
Communicate effectively via phone and email with healthcare professionals, providing support and guidance to ensure they remain active on the AMO platform and meet educational needs and learning objectives for trainees
Address and resolve any preceptor/clinical site-trainee related issues, educating them on best practices as needed
Collaborate closely and develop strong working relationships both with the Fulfillment team (Programs and Customer Success) and cross departmentally, specifically with Implementation, Clinical Outreach, and Business Development
Conduct periodic checks of state licensing boards and relevant certifications as well as program audits to ensure accuracy and continued compliance with all AMO contracted medical professionals
Review immunizations and all other required paperwork before organizing and sending to the clinical site for final approval and enrollment
Work closely with the Implementation team to finalize program onboarding to the AMO platform, while educating preceptors on the value of hosting trainees and guiding them from initial placement requests through the completion of clinical rotations, including coordinating scheduling between sites, students, and schools. Collaborate on department projects aimed at streamlining processes, engaging current preceptors, auditing programs, and fulfilling data-driven goals and KPIs
Work closely with preceptor and AMO Site Coordinator to assist with hospital credentialing requirements and contact information for affiliation agreements
Work closely with Clinical Outreach team to recruit new sites and build strong referral networks
Support payment setup and stipend negotiations
Grow and maintain a knowledge base of healthcare, medical education, and our evolving products and services
Other duties as assigned
Skills:
Strong communication skills with the capacity to communicate well internally and externally across both verbal and written channels
Ability to upsell and present new offerings to clients in a persuasive manner
An active listener who can absorb information, question effectively, and synthesize information into action plans
Adaptable to change in a dynamic workplace
Strong organizational skills with meticulous attention to detail and managing and prioritizing multiple tasks and projects
An ability to discern leads for new business
Self-starter with the ability to set and achieve goals without daily supervision
Problem solver with a high sense of urgency and self-confidence as the environment is results-oriented
An understanding of our partner’s needs, culture, and objectives
Education/Experience:
Experience communicating with medical professionals and previous healthcare experience (clinical or medical education)
Interest in healthcare or medical education
Experience managing multiple tasks
A bachelor’s degree or a minimum of three years of experience in the relevant field
What You Gain:
Competitive salary of $50,000 to $53,000 annually
Comprehensive Benefits Program: Medical, Dental, Vision, 401k, Tax Exempt Student Loan Repayment, and Commuter Benefits
A mission-driven work environment committed to a spirit of support, growth, and achievement
Performance-based career growth opportunities
A front-row seat for the exponential growth of a booming education tech company
Work/life balance
Equal Opportunity Employer
At AMOpportunities we champion the reality of diversity and the necessity of inclusion and accessibility. We are deeply committed to the principle of equal employment opportunity for all employees, and to providing our employees with a work environment free of discrimination and harassment. We strictly prohibit discrimination and harassment based on disability, gender identity, gender expression, pregnancy status (including childbirth and related states), sexual orientation, race, color, social or ethnic origin, religion, age, HIV status, past/present military service, or any other status protected by federal, state, or local law.
Due to the unprecedented situation of COVID-19, AMOpportunities has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding, and each role day to day. Please consider that our roles are hybrid with options to work remotely or in-office following the guidance of local health authorities and the CDC.
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