Job Description:
• Own the end-to-end merchant experience: from developer onboarding and API integration through payment operations, revenue reconciliation, dispute management, and merchant dashboards
• Own the developer platform roadmap: API design, documentation, sandbox environments, and integration tooling
• Partner with engineering to design and ship platform integrations
• Serve as the voice of the merchant — synthesizing feedback from sales, merchant support, and direct merchant conversations
• Define success metrics for merchant health
• Navigate the intersection of payments infrastructure and compliance requirements
• Drive cross-functional alignment across sales, customer support, and engineering
Requirements:
• Developer or merchant-facing experience: 3–5 years in product management, solutions engineering, developer relations, or a technical customer-facing role.
• API fluency: You've worked on or with REST APIs.
• Operator mindset: You understand that retention is a product problem.
• Communication as a superpower: You make complex technical concepts clear.
• Bias for action: You've shipped a meaningful v0 in under two weeks.
• AI-fluent: You use LLMs to move faster.
Benefits:
• Comp and equity in the top decile for Series A startups
• Comprehensive medical, dental, and vision insurance with employer sponsored HSA contributions
• 401(k)
• Unlimited PTO
• Based in San Francisco, Los Angeles, or Austin
• Coworking stipend
• L&D Stipend
• 2x/year company offsites and 2x/year team offsite
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