Principal Solutions Architect - Amazon Connect
Department: Consultancy
Employment Type: Full Time
Location: Remote
Description
The Role
We’re looking for an experienced Principal Solutions Architect to join a growing technology team, helping to shape and deliver modern, scalable digital platforms. This is a key role working at the intersection of business strategy and technical delivery.
You’ll work closely with stakeholders across the business to define platform strategy, lead discovery sessions, and translate requirements into robust architectural solutions. You’ll play a hands-on leadership role across multiple engineering teams, ensuring alignment between architecture, business goals, and delivery outcomes.
Partner with business and technical stakeholders to define platform vision, roadmap, and solution strategy
Lead workshops and discovery sessions to gather requirements and shape solution design
Provide architectural leadership across cross-functional engineering teams
Design scalable, cloud-native solutions with a focus on performance, resilience, and customer experience
Guide teams on best practices in microservices, API design, and cloud operating models
Balance long-term architectural direction with practical delivery considerations
Support proof-of-concept initiatives to validate new technologies and approaches
Knowledge Skills & Abilities
Strong experience as a Solutions Architect in complex, customer-facing or ecommerce environments
Proven ability to influence stakeholders and collaborate across multiple teams
Deep understanding of cloud-native architecture, ideally within AWS
Experience designing and delivering microservices-based systems
Hands-on familiarity with technologies such as AWS, React, and Infrastructure as Code (e.g. Terraform)
Knowledge of modern data platforms and integration patterns (APIs, event-driven architectures, etc.)
Excellent communication skills, with the ability to translate between technical and non-technical audiences
Experience working with data platforms such as Snowflake
Exposure to contact centre or customer engagement technologies (e.g. Amazon Connect)
Background in running or contributing to Proof of Concepts (PoCs)
Behaviours
An open and genuine communicator
Able to take responsibility for your actions
Always learning and wanting to improve
Takes responsibility for own development
Love what you do
Value and support your team
Embrace who you are
Open minded and willing to explore new ideas
What We Offer
We value our team and to attract exceptional people, we offer an excellent package! In 2023, 2024 and 2025 we were recognised as one of the Best Workplaces in Tech by Great Place To Work UK, the global authority on workplace culture.
As a Leighton employee you can look forward to:
A competitive salary this will be dependent on experience.
A contributory pension scheme
Private healthcare
25 days annual leave, plus bank holidays and the opportunity to buy or sell holiday
A flexible approach to working hours
Continuous personal development, career path and training
And more....