Overview
Who We Are
Bass Underwriters, Inc. is a leading Managing General Agency for commercial property and casualty insurance. We focus on risks that fit outside the box and play a pivotal role between agents and insurance carriers. Our relationships are driven by our commitment to our independent agents, and that translates into every team here are Bass Underwriters.
The Opportunity
Policy Retention Associate (Cancellations) – Remote Opportunity (must be located in FL, GA, SC, or PA)
Pay starting at $21.00 per hour
We are seeking to add a Policy Retention Associate to our team. This is a remote opportunity with a schedule of 8:00am – 5:00pm EST. To be considered for this role, you must be located within one of the following states: Florida, Georgia, South Carolina, or Pennsylvania.
Our Policy Retention Team handles the processing of cancellations and reinstatement endorsements on policies per state and company guidelines. Tasks for this role may include issuing notices of cancellation, processing through a high level of emails, and handling calls from various people including Agents, Underwriters, carriers, and finance companies. The ideal candidate for this role will be highly organized with excellent communication skills, the ability to multitask, and comfort working with numerical data, including basic mathematical calculations.
Benefits of Joining Our Team:
Paid Time Off
10 Paid Holidays
401(k) with company match up
Medical, Dental, & Vision insurance
Supplemental benefits including company paid long-term disability and life insurance.
Responsibilities
Responsibilities include:
Issue policy cancellation notices per state guidelines
Follow-up on cancellation/reinstatement notices with necessary parties
Handle calls from agents, underwriters, carriers and finance companies
High level of e-mail
Accurately reviewing premiums, endorsements, and finance-related documents
Request endorsements and verify details (Effective dates and Premiums)
Process PFA (Premium Finance Agreement) Notices
Issue cancellation and reinstatement endorsements
Qualifications
Job Requirements:
High School Diploma or General Education Diploma (G.E.D.)
Prior experience handling financial information or monetary transactions is required
Experience in Policy Retention or Customer Service preferred but not required
Excellent attention to detail
Excellent organization skills
Strong comfortability working with numbers; Prior accounting experience
Strong customer orientation, excellent interpersonal and communication skills
Team player with a commitment to company values