Personal Lines Client Service Manager

Gallagher is a company dedicated to helping clients face risk with confidence. They are seeking a Personal Lines Client Service Manager to provide exceptional service to clients by navigating their insurance needs, maintaining client data, and driving sales of additional services.

Responsibilities

• Helping them navigate their insurance needs with confidence
• Providing personalized service, answering questions about policies, endorsements, and claims, and offering solutions to meet their needs
• Discussing auto, homeowners, or umbrella policies, ensuring clients feel supported every step of the way
• Maintaining accurate client and policy data, using Gallagher’s technology to streamline processes and improve service quality
• Collaborating with your team to help secure existing business and drive the sale of additional services, all while managing multiple priorities with ease

Skills

• Bachelor's degree with 0+ years client service and/or claims management experience OR High School degree/GED with 3+ years client service and/or claims management experience
• Active Producer's license
• Strong written and verbal communication skills
• Proficient in using technology as a tool to maximize productivity and quality
• 1+ years of prior experience providing client-facing customer service
• Currently licensed in P&C
• Working knowledge of Microsoft software, including Excel, PowerPoint, Outlook and Word

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

Company Overview

Company H1B Sponsorship