About the position
We are seeking a Part-Time Mobile Health Unit Front Desk Receptionist to support our mobile healthcare services. In this role, you will serve as the first point of contact for patients, ensuring a welcoming, organized, and efficient experience while supporting daily operations across mobile clinic locations. This position requires flexibility, strong interpersonal skills, and the ability to work in a fast-paced, community-based healthcare environment. APPROXIMATELY 20 HOURS PER WEEK
Responsibilities
• Greet, check in, and assist patients and visitors in a professional and compassionate manner
• Manage patient flow within the mobile health unit to ensure timely and efficient service
• Schedule appointments and maintain accurate patient records in the scheduling system
• Answer incoming calls, route inquiries appropriately, and take detailed messages
• Verify patient insurance information and collect co-pays and required documentation
• Accurately record patient sign-ins and post payments into the system
• Balance and reconcile daily receipts and revenue reports
• Assist with clerical duties, including correspondence, forms, and documentation
• Support other mobile health services as needed
• Maintain confidentiality and comply with HIPAA regulations
• Travel to various mobile clinic locations as scheduled
• Perform additional administrative duties as assigned
Requirements
• High school diploma or GED required
• Ability to work independently and adapt to changing locations and schedules
• Friendly, dependable, and professional demeanor
• Reliable transportation and willingness to travel between mobile clinic sites
Nice-to-haves
• Minimum of 6 months of experience in a medical, front desk, or office setting preferred
• Strong communication, organizational, and customer service skills
• Experience with patient scheduling and insurance verification preferred