At careerzynith, we're passionate about revolutionizing the way people interact with our clients' businesses. As a Part-time Customer Engagement Specialist, you'll play a vital role in delivering exceptional online experiences to customers, turning website traffic into revenue-generating leads for our dealer clients. If you're a positive, energetic, and tech-savvy individual with a passion for customer service, we want to hear from you!
**About careerzynith**
careerzynith is a leading provider of innovative solutions for the automotive and recreational vehicle industries. Our mission is to empower our clients to succeed in an ever-evolving market by delivering cutting-edge technology and exceptional customer experiences. With a relaxed, yet professional and fun work environment, we're committed to fostering a culture of collaboration, innovation, and growth.
**Responsibilities**
As a Part-time Customer Engagement Specialist, you'll be responsible for:
* Handling a wide variety of customer inquiries via online chat, providing accurate and timely responses to meet customers' needs
* Providing detailed information about products and services, including appointment scheduling and lead generation
* Developing and maintaining a comprehensive knowledge base of our clients' ever-evolving products and services
* Capturing customer contact information for lead generation and client review
* Summarizing interactions based on customer needs for client review
* Collaborating with our team to ensure seamless communication and exceptional customer experiences
**Qualifications**
To succeed in this role, you'll need:
* Previous experience in retail customer service or the automotive industry (not necessary, but a plus)
* The ability to type at least 35 WPM, with 40 WPM or above preferred
* Basic internet and window-based computer skills
* Strong multitasking abilities, with gaming experience a plus
* A positive and professional demeanor
* Excellent written and verbal communication skills
* The ability to adapt to change and thrive in a fast-paced work environment
**Requirements**
To join our team, you'll need to:
* Attend 4 weeks of training, Tuesday-Saturday, between 10:00am-6:30pm CST
* Work 5-hour time blocks daily after completing training
* Meet the typing speed requirement of at least 35 WPM, with 40 WPM or above preferred
* Demonstrate a positive and professional demeanor
* Possess excellent written and verbal communication skills
* Be able to adapt to change and enjoy a quick-paced work environment
* Gaming experience is a plus
**Benefits**
As a Part-time Customer Engagement Specialist at careerzynith, you'll enjoy:
* Comprehensive training programs to ensure your success
* A relaxed, yet professional and fun work environment
* Opportunities to participate in sports and social leagues, as well as volunteering initiatives through our Associate Foundation
* A non-smoking environment that promotes a healthy lifestyle
* A diverse and inclusive workplace that encourages applicants of all ages and experience to apply
**Compensation**
We offer a competitive salary and benefits package, including:
* A salary that reflects your skills and experience
* Opportunities for career growth and professional development
* A comprehensive benefits package, including medical, dental, and vision coverage
* A 401(k) retirement plan with company match
* Paid time off and holidays
**How to Apply**
If you're a motivated and customer-focused individual with a passion for technology and innovation, we want to hear from you! Apply now to join our team as a Part-time Customer Engagement Specialist at careerzynith.
Don't miss this opportunity to join a dynamic and growing company that's shaping the future of customer engagement. Apply today and take the first step towards a rewarding career with careerzynith!