Posted Jul 12, 2026

Outbound Call Center Agent

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Job Description: • Receive in-depth training. • Be assigned to one of four MDS "Teams" that calls on behalf of a set of MDS clients. • Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. • Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients. • Secure financial gifts from donors and prospective donors on behalf of our clients. • Maintain minimum fundraising and productivity metrics. Requirements: • 1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability • Dedicated wired internet connection • A quiet place to work at home free from normal household interruptions • Basic computer skills. • A commitment and enthusiasm to the charitable and non-profit causes we represent. • A willingness to learn. • Persistence Benefits: • $15-$16 per hour for 40 hours shifts (depending on schedule). • Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). • Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above. • Paid break time. • Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. • Paid time off. • The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. • MDS seeks to promote from within whenever possible. MDS Communications is a faith-based company rooted in Christian values.