Job Title: Oracle Utilities CCS/CC&B Technical Consultant (Offshore)
Location: Offshore / Remote
Employment Type: Contract (Fixed Price or Time & Materials – TBD)
Job Summary
We are seeking an experienced Oracle Utilities CCS/CC&B Technical Consultant with a minimum of 3 years of hands-on experience in Oracle Utilities Customer Cloud Service (CCS) and/or Customer Care & Billing (CC&B). The ideal candidate will possess strong technical development and configuration expertise within the Oracle Utilities Application Framework (OUAF) and have experience delivering enhancements, integrations, customizations, and production support for utility billing and customer service solutions.
Key Responsibilities
Design, develop, test, and implement Oracle Utilities CCS/CC&B solutions.
Configure and customize Oracle Utilities Application Framework (OUAF) components.
Develop and maintain:
Custom Algorithms
Portals
Extracts
Interfaces
Reports
Batch Processes
Configure application components including:
Portals
Zones
UI Maps
BPA Scripts
Plug-In Scripts
Service Scripts
Data Areas
Perform Java and SQL development activities.
Investigate, troubleshoot, and resolve application defects and production issues.
Develop and maintain integrations using XML and web service technologies.
Create technical design documents and solution specifications.
Participate in code reviews, testing, deployment, and release management activities.
Collaborate with functional teams, business analysts, and project stakeholders.
Required Technical Skills
Oracle Utilities Application Framework (OUAF)
Oracle Utilities Customer Cloud Service (CCS)
Oracle Utilities Customer Care & Billing (CC&B)
CC&B Design and Development
Custom Algorithms
Portals, Extracts, Interfaces, Reports, and Batch Processes
Configuration Tools:
Portals
Zones
UI Maps
BPA Scripts
Plug-In Scripts
Service Scripts
Data Areas
Java Development
SQL Design and Development
Defect Investigation and Resolution
XML
PHP
HTML
CSS
jQuery
JavaScript
SQL Developer
JDeveloper
TortoiseSVN
Oracle WebLogic
Technical Design Documentation
Required Experience
Minimum 3 years of Oracle Utilities CCS/CC&B experience.
Experience with utility industry implementations and support projects.
Strong understanding of Oracle Utilities architecture and development best practices.
Experience with system integrations and interface development.
Proven ability to troubleshoot complex technical issues.
Preferred Certifications
Oracle Utilities Customer Care and Billing 2 Certified Implementation Specialist
Oracle Utilities Customer Cloud Service Implementation Essentials
Oracle Utilities Customer Cloud Service Implementation Professional
Oracle Cloud Infrastructure Certified Foundations Associate
Oracle Certified Associate, Java SE 8 Programmer
Desired Attributes
Strong analytical and problem-solving skills.
Excellent communication and documentation abilities.
Ability to work independently in a remote/offshore environment.
Experience working in Agile and client-facing projects.