Operations Manager, Contracts & Compliance

Description Operations Manager, Contracts & Compliance Phoenix, AZ | Remote $85,000 - $90,000 + Annual Bonus Eligibility (Up to 5% of Base Salary) + Comprehensive Benefits + 16 Paid Holidays Hiring range based on experience, skills, and qualifications. Collaboration. Authenticity. Connection. Balance. At Cohere, we believe community is the most valuable amenity.  We do more than manage communities—we help create places where people connect, belong, and thrive. By partnering with some of the nation's most innovative master-planned communities, we create environments where residents build meaningful relationships, engage in shared experiences, and feel a true sense of home. As Cohere continues to grow, so does the importance of the systems, processes, and partnerships that support our teams behind the scenes. We're looking for an Operations Manager, Contracts & Compliance to join our Corporate Operations team and help strengthen the operational foundation that allows our communities, and the people who serve them, to succeed. In this role, you'll oversee critical functions that support the business, including contract administration, compliance coordination, legal operations support, business licensing, process documentation, and operational project management. You'll work closely with leaders across the organization to ensure agreements are executed accurately, compliance requirements are met, risks are proactively managed, and operational processes are scalable and effective. This is an opportunity to make a meaningful impact on a growing organization by creating structure, driving consistency, and improving how work gets done across multiple teams. Your work will help ensure Cohere remains well-positioned to deliver exceptional service to our communities while continuing to grow with purpose. If you're someone who enjoys bringing order to complexity, building efficient processes, and partnering with others to solve problems, we'd love to meet you. Why People Choose Cohere   The best communities are built by people who feel supported, valued, and empowered to do their best work. That's why we invest in benefits, time away, and professional growth that help our team members thrive both personally and professionally.   Highlights Include:   Medical coverage available on your first day   Employer-paid dental coverage   Vision coverage   401(k) retirement plan   Employer-paid Life Insurance, AD&D, and Long-Term Disability coverage   Pet insurance options   Employee Assistance Program with mental health, financial, legal, and family support resources   Travel assistance and identity theft protection   Complimentary will preparation services   Generous paid time off   16 paid holidays each year, including a Birthday Day and Volunteer Day, in addition to PTO   Professional development and growth opportunities  What You'll Do Contract & Proposal Management Manage the full proposal-to-contract lifecycle, including proposals, service agreements, amendments, and renewals  Coordinate contract preparation and execution using approved templates and processes  Serve as a liaison between internal stakeholders, external partners, and legal counsel  Review agreements for accuracy, completeness, and alignment with approved proposals  Maintain contract records, documentation standards, and renewal tracking systems  Monitor contract deadlines, renewals, and terminations while coordinating follow-up actions with operational leaders  Compliance & Risk Administration Maintain business licenses, registrations, and corporate filings across operating markets  Coordinate annual compliance requirements, renewals, and regulatory filings  Support new community onboarding and market expansion efforts by ensuring compliance readiness  Assist with insurance administration, renewals, and certificates of insurance  Maintain compliance documentation and reporting records  Legal Operations Support Coordinate with internal leadership and external legal counsel on organizational legal matters  Track legal requests, documentation, trademark renewals, and project timelines  Maintain organized legal records and support risk management initiatives  Participate in legal coordination meetings and monitor active matters  Process Improvement & Operational Excellence Develop and maintain workflows, SOPs, and process documentation  Manage document retention standards and organizational filing systems  Conduct audits to ensure documentation and compliance requirements are met  Provide training and guidance on contract, compliance, and documentation processes  Generate reports related to contract activity, compliance deadlines, and operational metrics  Identify opportunities to improve efficiency, accountability, and consistency across the organization  Team & Organizational Support Serve as a resource to internal teams on contracts, compliance, and operational best practices  Support a culture of accountability, collaboration, and continuous improvement  Contribute to special projects and strategic operational initiatives  Perform other duties as assigned What We're Looking For 3-5+ years of experience in operations, contract administration, compliance, legal support, project coordination, or a related field  Strong organizational skills and exceptional attention to detail  Excellent written and verbal communication skills  Ability to manage multiple priorities and deadlines in a fast-paced environment  Strong analytical and problem-solving abilities  High level of integrity, professionalism, and discretion  Proficiency with Microsoft Office and document management systems  Experience working with contracts, legal documentation, or compliance programs  Familiarity with business licensing, insurance administration, or regulatory compliance  Experience using workflow and document management platforms such as Monday.com, SharePoint, or similar systems  Ability to work independently and collaboratively across teams  Additional Requirements Bachelor's degree in Business Administration, Operations, Legal Studies, or a related field preferred  Experience in community management, real estate, homeowner associations, or related industries preferred  Ability to occasionally travel for meetings, training, or company events, as needed  Equal Opportunity Employer  Cohere is an Equal Opportunity Employer committed to creating an inclusive workplace where all team members are valued and respected.