Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. SUMMARY The Medical Assistant (MA) 2 provides overall care with loving kindness. As a member of the team, the MA 2 will utilize creative methods to support patient’s individual needs and respect patient’s spiritual beliefs, faith, and practices. Encourages patients to speak honestly about their feelings, no matter what they are feeling. The MA 2 creates a safe comfortable environment that allows the patient to heal physically and spiritually. Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, providing emotional support. Core Duties and Qualifications Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information. Demonstrate knowledge of basic medical terminology. Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed. Understands the importance of medical and surgical asepsis. Prepares patients for physician’s care with basic instruction and information regarding examination procedures. Performs routine laboratory tests. Perform vital signs, EKG, phlebotomy, and document in patient’s medical record. Observes and reports patient’s signs or symptoms changes. Administers medication safely as directed by the physician. Assists in patient care activities such as walking. Escorts and transports patients to various hospital locations. Cleans and/or sterilizes medical instruments while observing principles of sterile technique. Schedules patients for tests and completes required forms for laboratory work. Provides patient with provider’s care instructions and information. Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties. Adheres to University and unit-level Policies & Procedures and safeguards University’s assets. Important Note: Medical Assistants 2 (MA 2) working in Hospital-based units will not perform any type of medication administration. This list of duties and responsibilities are not intended to be all-inclusive, it may expand to include others, as necessary. CORE QUALIFICATIONS Education: High school diploma or equivalent Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE). Certification and Licensing: Approved MA Certifications: CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)® RMA- Registered Medical Assistant - American Medical Technologists (AMT) CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA) NCMA - National Certified Medical Assistant (NHA - NCCT) NRCMA - Nationally Registered Certified Medical Assistant (NAHP) Additional certification: American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification Experience: Minimum of 2 years previous experience Knowledge, Skills, and Attitudes: Strong, effective communication skills with patients, families, and clinical team Ability to adapt and exhibit flexibility to handle new, different, or changing environments Demonstrates strong time management skills to prioritize and act proactively Ability to uphold professional ethics and maintain patient confidentiality The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
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