RCX Sports is dedicated to promoting diversity and inclusion in youth sports through its foundation. The League Operations Coordinator will support the daily operations of multiple youth sports leagues, ensuring they are organized and maintained to deliver a high-quality experience for participants.
Responsibilities
- Coordinate the daily operations of RCX Sports Foundation youth sports leagues and maintain quality standards set by the foundation and our partners
- Organize league calendar and schedule dates for your region's leagues (season dates, coaches' meetings, tournaments)
- Ensure accuracy and completion of field rentals, league agreements, and corresponding payments
- Execute and oversee team formation process, including setup and maintenance of the online registration system
- Maintain regular communication with Customer Service Representatives to handle customer issues and prepare league communications
- Collaborate with RCX Sports People Operations team to hire, onboard, train, and support on-site staff members for your assigned leagues
- Coordinate with external partners for on-site personnel and event needs, including officials' assignors, league photographers, and other contacts essential for successful game day operations
- Support league expansion by analyzing weekly performance, developing participation goals, creating solutions for customer satisfaction, and increasing player retention
- Prepare regular field, registration, and customer service reports for regional management
- Perform additional League Operations tasks to support the foundation as assigned
Skills
- Bachelor's Degree from an accredited university
- At least 1 year of professional customer service and league operations experience with proven success in addressing customer concerns promptly
- Excellent written and verbal communication skills with ability to build authentic, collaborative relationships with internal and external partners
- Demonstrated ability to think critically under pressure while managing multiple tasks across various systems with different deadlines
- Highly organized and detail-oriented approach
- A passionate commitment to improving the accessibility and inclusivity of youth sports
- Bachelor's in Sports Management or related field
Benefits
- Starting salary range $42,000/year - $44,000/year. Salary (Paid weekly), FLSA-Nonexempt (Overtime Eligible). Our pay grades are determined by role, level, location, and alignment with market data. This position is eligible for an annual discretionary bonus & benefits including: Medical, Dental, Vision, Life Insurance, Disability, 401(k), Paid Parental Leave, Unlimited PTO, Monthly Wellness Expense Reimbursement and additional voluntary benefits.
- Enroll in comprehensive benefits & insurance plans with no waiting period
- Expense up to $65 per month for health & wellness
- Contribute to your 401k retirement savings with company matching
- Enjoy a relaxed casual dress code
- Enjoy a variety of time off benefits including Unlimited PTO and paid Parental Leave
- Work equipment (laptop and monitor) provided by RCX Sports plus, expense up to $350 towards the purchase of a personal use laptop, tablet, or computer
Company Overview
RCX Sports is a youth sports business that partners with premier sports brands and professional leagues. It was founded in 2019, and is headquartered in Roswell, Georgia, USA, with a workforce of 51-200 employees. Its website is https://rcxsports.com/.