Role Overview
The Key Account Manager (KAM) is responsible for developing and executing comprehensive customer business plans that deliver profitable growth across an assigned retailer or retail group. The role requires strong customer relationship management, cross-functional leadership, and sales & analytics execution skills.
What You Will Do
Lead the development and execution of annual and quarterly joint business plans for assigned customer(s), identify and pursue growth opportunities, build and maintain senior-level relationships with customer leadership, and manage partners and internal teams to deliver end-to-end customer solutions.
Why It Might Be a Fit
This role is ideal for a self-starter with strong ownership mentality, project management capabilities, and ability to thrive in a fast-paced, entrepreneurial environment. The successful candidate will have a deep understanding of category management principles, shopper behavior, and market analytics tools, as well as strong financial acumen and communication skills.
Requirements
- Bachelor’s degree in Business, Marketing, or a related field
- 5+ years of CPG industry experience in a key account, customer development, or retail-facing sales role
- Amazon experience preferred
- Demonstrated success in delivering sales and profit targets with national and/or regional retailers
- Deep understanding of category management principles, shopper behavior, and market analytics tools
- Strong financial acumen with experience managing trade spend, forecasting, and P&L influence
- Highly skilled communicator and presenter, with a proven ability to influence across internal and external stakeholders
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook) and trade planning systems
Benefits
- Medical, Prescription, Dental, Vision Coverage
- Flexible spending accounts
- Disability coverage
- Life insurance
- Critical illness and accident insurance
- Legal and identity protection insurance
- Pet insurance
- Employee assistance program
- Commuter benefits
- Tuition assistance
- Adoption assistance
- 401(k)
- PTO
- Parental Leave
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