Inside Service Sales Specialist

ABB is a company that helps industries run leaner and cleaner, empowering its employees to lead and grow. The Inside Service Sales Specialist role involves proactively prospecting and qualifying small PMA opportunities, managing the full sales cycle, and collaborating with the Contracts team to ensure accurate quoting.

Responsibilities

• Proactively prospect and qualify small PMA opportunities using phone, email, and digital channels
• Execute targeted campaigns to drive PMA attachment rates in assigned segments
• Manage the full sales cycle for small PMA contracts, from lead to close
• Present quotes generated by the Contracts team to prospects and facilitate contract execution
• Accurately document all activities in CRM and ensure data integrity
• Identify and escalate larger or complex opportunities to RSMs
• Collaborate closely with the Contracts team to ensure timely and accurate quoting
• Meet or exceed activity and conversion KPIs as defined by management
• Provide feedback on market trends, customer objections, and process bottlenecks

Skills

• 1+ years of experience in B2B sales, inside sales, or business development (preferably in technical/industrial sectors)
• A bachelor's degree in business, engineering, or a related field
• Sales prospecting, qualification, and transactional closing capability
• Communication skills and time/prioritization management
• Self-motivation, coachability, and comfort working in a metrics-driven environment
• CRM and Microsoft 365 proficiency (Salesforce preferred)
• Cross-functional collaboration skills
• Candidates must already have work authorization that would permit them to work for ABB in the US

Benefits

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid.  Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program
• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)
• ABB provides 11 paid holidays.  Vacation is provided based on years of service for hourly and non-exempt positions.  Salaried exempt positions are provided vacation under a permissive time away policy.

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