Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Career Opportunity
We are seeking motivated and service-oriented individuals to become part of our expanding remote operations team as Hospitality Support Assistants. This role involves helping clients navigate travel arrangements, coordinating important trip-related details, and providing exceptional support to help deliver a smooth and enjoyable planning experience.
Whether you're transitioning from hospitality, retail, customer care, administrative work, or exploring a new career path, this opportunity offers the flexibility and training needed to succeed in a remote environment.
What You'll Do
Assist clients with travel requests, destination interests, and vacation planning needs
Help coordinate lodging, transportation, cruises, guided experiences, flights, and leisure activities
Review supplier offerings and available travel options using approved reservation resources
Organize booking documentation, travel schedules, and confirmation records
Provide courteous support through phone conversations, email correspondence, and digital messaging
Assist with itinerary modifications, travel updates, and service-related follow-up
Maintain accurate client information and planning records within company systems
Monitor travel trends, destination highlights, and supplier announcements
Participate in online training, onboarding activities, and professional development programs
Preferred Skills
Strong customer-focused communication abilities
Excellent attention to detail and organizational skills
Ability to prioritize tasks and manage responsibilities independently
Comfortable working with web-based applications and standard computer tools
Reliable internet connection and professional work habits
Eagerness to learn new systems and procedures
Interest in hospitality, guest services, travel support, or administrative coordination
Must be at least 18 years of age
Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions
What We Offer
Work-from-home flexibility
Adjustable scheduling opportunities
Comprehensive training and onboarding support
Continued coaching and mentorship
Access to travel industry resources and supplier networks
Eligibility for travel-related rewards, discounts, and incentive programs
Advancement opportunities within a growing remote team