Role Description
We are looking for a highly organized and proactive Virtual Assistant to support daily administrative, operational, and communication needs. The ideal candidate is detail-oriented, resourceful, and able to manage multiple priorities with minimal supervision. This role requires excellent communication skills, strong time management, and the ability to work efficiently in a fast-paced environment. A key focus of this role includes menu programming, paperwork submission, and client communication.
• Manage executive calendars, appointments, and scheduling across multiple time zones
• Organize meetings, prepare agendas, and take detailed meeting notes or action items
• Handle email and inbox management, including responding to inquiries, filtering messages, and prioritizing communication
• Manage text and email communication with clients, partners, and internal teams in a timely and professional manner
• Handle inbound and outbound phone calls, ensuring clear, confident, and professional communication
• Perform menu programming updates and maintenance with accuracy and attention to detail
• Submit and track paperwork, applications, and required documentation efficiently
• Prepare professional correspondence, reports, proposals, and presentations
• Perform data entry, maintain spreadsheets, and update CRM systems with accuracy
• Conduct research and compile information into clear, actionable summaries
• Manage project timelines using tools such as Asana, Trello, or ClickUp, ensuring deliverables are completed on time
• Maintain digital filing systems and organize shared drives for easy access to information
• Draft standard operating procedures (SOPs) or process documentation for recurring tasks
• Protect and handle confidential or sensitive business information with discretion
• Provide general administrative support to leadership and assist with special projects as needed
Qualifications
• At least 2 years of experience as a Virtual Assistant, Executive Assistant, or Administrative Coordinator
• Fluent in English and Spanish (spoken and written)
• Excellent verbal communication skills, including confidence speaking on the phone
• Strong written communication skills with attention to clarity and professionalism
• Proficient in Google Workspace (Docs, Sheets, Drive, Calendar) or Microsoft Office Suite
• Experience with CRM and project management tools (e.g., HubSpot, ClickUp, Asana, Trello, Slack, Notion)
• Ability to manage multiple priorities while maintaining strong attention to detail
• Strong organizational, analytical, and problem-solving abilities
Benefits
• Opportunity to contribute to a growing business by enhancing efficiency and client experience
• Supportive and collaborative work environment
• Paid training
• Work from home
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