Role Description
We are seeking a motivated and detail-oriented LVN/LPN to join our Chronic Care Management team. In this role, you will play a critical role in patient care by:
• Conducting comprehensive assessment calls.
• Developing and educating patients on care plans.
• Performing Behavioral Health Integration (BHI) assessments.
• Assisting patients with medical device troubleshooting.
Key Responsibilities
• Conduct thorough assessment calls with patients to gather relevant information about their health status, concerns, and needs.
• Identify and escalate patient needs, including refill requests, appointment scheduling, and connecting patients with community resources.
• Develop comprehensive care plans based on patient assessments.
• Perform Behavioral Health Integration (BHI) assessments to evaluate and address the mental health aspects of patient care.
• Maintain compliance with company policies and applicable regulations.
• Perform other duties as assigned.
AI Fluency Requirement – Non Negotiable
Nsight is an AI-first organization. Every member of our team is expected to actively use AI tools in their day-to-day work — not as a novelty, but as a core productivity multiplier. This role requires:
• Genuine curiosity about AI.
• Comfort experimenting with tools like Claude, ChatGPT, and workflow automation platforms to support clinical documentation and care coordination tasks.
• The judgment to know when AI helps and when it doesn't.
Qualifications
• Active LPN/LVN Compact License required.
• Strong communication and organizational skills.
• Passionate about patient care, possessing the ability to relate with empathy and compassion.
• A passion for patient teaching is a must.
Work From Home Requirements
• Minimum fiber internet speed of 50 Mbps download / 10 Mbps upload.
• Hardwired internet connection required.
• Speed test submission required during the offer process.
• Private, HIPAA-compliant workspace.
Training Requirements
All new hires must complete a comprehensive training program:
• Duration: Five weeks.
• Schedule: Monday through Friday, 9:00 AM – 6:00 PM Eastern Time.
• Attendance is mandatory to ensure readiness prior to independently supporting patients.
Compensation & Benefits
• Competitive base pay: $24-$26/hr.
• Shift Differentials:
• Evening Differential: +$1.50/hour for hours worked after 7:00 PM ET.
• Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM ET.
• Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday.
• Additional Compensation (If Applicable):
• Sign-On Bonus: $1,500 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout.
• Monthly Bonus Potential: Up to $1,500.
• 5% Bilingual Pay Allowance.
• Benefits Include:
• 11 Paid Company Holidays annually.
• Paid Time Off (PTO).
• Medical, Dental, Vision, and supplemental insurance options.
• 401(k) Plan with 3.5% Company Match.
• Company-provided equipment.
Join Our Mission-Driven Team
At Nsight Health, you’ll be part of a fast-growing organization that sits at the intersection of healthcare, technology, and compassion. We’re looking for people who care deeply about improving patient lives and building the future of connected care.
Our team culture is collaborative, agile, and purpose-driven. Every role—from clinical operations and customer success to marketing, technology, and leadership—directly contributes to improving how healthcare organizations care for their patients.
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