Role Description
The Care Coordinator functions as a member of a multi-disciplinary care team providing services for persons with an alcohol and/or other drug Substance Abuse Disorder diagnosis. The primary responsibilities of the care coordinator include:
• Support adherence to the patient’s treatment and recovery plan
• Manage successful care transitions
• Engagement in care
• Services may be delivered by phone, telehealth, face-to-face at the office, in the home, or in the community
This position requires expertise in transition planning and process, resource allocation, team management and communication skills.
Qualifications
• Minimum Level of Education Required: Associate degree
• Type of degree: Social Work, Counseling or related field
• Area of study or major: Human and/or social services
• Preferred educational qualifications: N/A
• Position specific testing requirement: N/A
Requirements
• Licensure/Certification/Registration: CDCA or Licensed Chemical Dependency Counselor II (LCDC II) or higher or a Bachelor Level LSW or LPC
• Minimum Level of Experience Required: No prior job-related work experience
• Prior job title or occupational experience: 3-6 months experience in the mental health and/or drug and alcohol field
• Prior specific functional responsibilities: N/A
• Preferred experience: 1-2 years’ experience in the mental health and/or drug and alcohol field
• Other experience requirements: N/A
Knowledge/Skills
• Working knowledge of mental health, drug and alcohol, and other community agencies and resources
• Excellent interpersonal skills, critical thinking and ability to communicate in writing
• Excellent organizational skills
• Must be physically and mentally able to competently deal with verbally and physically aggressive patients
• Computer keyboarding or typing skills recommended
• Knowledge of the behavioral health field and best practices
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