Role Description
Labcorp is seeking a remote BioSolutions Engagement Leader to join our Central Labs Services team.
Job Responsibilities
• Early Engagement:
• Act as a consultant for scientific or study delivery teams to increase efficiency and advance and deliver early engagement activities.
• Drive client decisions to enable accelerated study delivery.
• Review draft protocol to ensure feasibility, making recommendations as needed, facilitating conversations, and collaborating with the Business Development team.
• Facilitate contracting process as required to ensure timely execution.
• Proactively submit specific requests in preparation of protocol finalization and study set-up.
• Provide sponsor specific operational guidance and direction to project and technical staff.
• Develop standards and ensure compliance across portfolio.
• Establish and own process to track value of early engagement activities.
• Ensure optimal levels of client satisfaction are achieved.
• Operational Oversight and Business Development:
• Ensure high-quality, seamless transitions from pre-win through study setup.
• Support the development of and drive the implementation of expanded services for new business as identified by business development, NSSO process, or customer needs.
• Coach and support team members to collaborate on the strategic goal set forth for the client.
• Provide advice & input to support commercial/financial judgments affecting a program, pre- and/or post-award; this includes assisting in the development of marketing materials and client presentations.
• Prevent or resolve situations that have the potential to jeopardize client relationships.
• Relationship Management:
• Provide a concierge type service to all levels of client staff including business development, study delivery, data management, and affiliate personnel.
• Establish trusted relationships and effective communication channels throughout partnership network.
• Develop thorough understanding of unique client specificities, adapting style to suit individual client preferences and requirements; work with counterparts to develop partnership acclimation plan to support the effective onboarding of newly identified client partners.
Qualifications
• High School Diploma or equivalent.
• 5 or more years of experience in clinical research.
• 1 or more years of experience managing pharmaceutical or biotechnology clients.
Requirements
• Bachelor’s degree in life sciences, medical, scientific, technical, or laboratory-related field (preferred).
• 1 or more years of experience working within Central Laboratory Services (preferred).
• Exceptional written, verbal, and interpersonal communication skills.
• Strong negotiation and presentation capabilities.
• Demonstrated ability to understand complex concepts, think creatively, and influence cross‑functional processes.
• Proven success in managing atypical issues and crisis situations while providing effective solutions.
• Advanced time‑management skills with a strong focus on planning and meeting deliverables.
Benefits
• Comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan for employees regularly scheduled to work 20 or more hours per week.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
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