Role Description
We are seeking a reliable and organized Front Desk Receptionist to join our client's team. This role is the first point of contact for clients and plays a key part in ensuring smooth daily operations. The ideal candidate is friendly, detail-oriented, and comfortable handling a high volume of calls and administrative tasks.
• Professionally handle high-volume inbound and outbound calls in a remote setting.
• Schedule, confirm, and manage appointments using digital scheduling systems.
• Verify insurance information and assist with basic billing inquiries via phone and online platforms.
• Accurately maintain and update client records within electronic systems (EHR/CRM).
• Provide remote administrative support and ensure smooth day-to-day virtual office operations.
Qualifications
• At least 2 years of experience as a front desk receptionist, patient coordinator, or in a similar role within a U.S.-based healthcare practice; experience in mental health settings is highly preferred.
• Bilingual in English and Spanish, with excellent written and verbal communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
Requirements
• This is a full-time contractor position (40 hours per week) with a pay rate of $7 – $8 per hour depending on skillset and experience.
• The schedule is Monday through Friday, from 9 AM to 5 PM PST.
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