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Posted May 25, 2026

[Hiring] ABA RCM Coordinator @Willow ABA Services

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Role Description The ABA RCM Coordinator will be focused on working accounts receivable, posting payments, performing quotes of benefits, and credentialing. This person will use excellent problem-solving skills to resolve billing issues and ensure timely recovery of underpaid/unpaid insurance claims. • Insurance Billing • Billing secondary claims through CentralReach • Follow-up on all underpaid/unpaid insurance claims • Timely assemblance and execution of recovery plan • Preparation of progress reporting presented at weekly check-in with RCM Director • Manage all escalation requests with insurance partners • Create appeals and escalation efforts when necessary • Credentialing • Complete all necessary steps to credential staff in timely manner • Regularly audit all staff members to stay ahead of any potential credentialing issues or lapse in expiring documents • Research and document the everchanging requirements for each insurance carrier to mitigate potential issues before they arise • Effectively communicate with the appropriate party on notifications of upcoming lapses, due dates, etc. • Quote of Benefits • Providing prospective families a quote of benefits through their insurance carrier, outlining their patient responsibility for services • Notating any irregularities with their insurance plan or ABA specific requirements such as prior authorizations required, age or service limits, etc. Qualifications • High school diploma or GED • Experience communicating with insurance providers, preferably in healthcare • Familiarity with HIPAA compliance and healthcare industry standards • Extreme attention to detail, must excel at researching, administrative tasking and self-motivation • Creative problem-solving • Professional written & verbal communication • Ability to manage multiple tasks and ensure a high level of service • Preferred: 2+ years of ABA experience, any ABA experience will be considered • Familiarity with Microsoft products • 1+ year of experience managing all aspects of insurance billing and collections, experience with ABA billing strongly preferred • Familiarity with the components of a CMS 1500 claim form • Familiarity with insurance coding (e.g., use of place of service, use of modifiers, etc.) • Experience with CentralReach and Monday.com Requirements • Full-Time | 100% Remote | Monday-Friday 8:00am-5:00pm • Hourly $20-23/hr • A background check will be required for this position • Must be a U.S. authorized employer • Unfortunately, we cannot sponsor individuals with a work visa now Benefits • Medical/Dental/Vision insurance • Paid time off • Health savings account • 401(k) matching • Discounts on Education with partnered Universities • Parental leave • Employer Provided Technology Package Apply tot his job Apply To this Job