Head of Operations

Reports to: CEO Role Overview We are hiring a Head of Operations with experience inside large US banks to lead enterprise execution, partnerships, go-to-market alignment and day-to-day operations of the compay. This is a senior, hands-on role combining banking domain expertise, go-to-market execution, and operational leadership. You will ensure we operate at the standard expected by Tier 1 banks while also driving internal execution across the company. What You’ll Own Banking Expertise & Enterprise Alignment Bring firsthand experience working within large US banks Guide how our product is positioned, sold, and deployed into bank environments Translate bank requirements (risk, compliance, procurement) into product, operations, and delivery workflows Ensure alignment with how large banks evaluate and adopt new technology Enterprise Sales Support & Strategic Partnerships Support enterprise deal cycles (procurement, security, onboarding) Build and maintain relationships with stakeholders across banking organizations Help develop deep strategic partnerships across banking and the financial services ecosystem Company Operations (Day-to-Day Ownership) Oversee day-to-day operations across the company Drive execution across product, sales, and delivery functions Establish operating rhythms, processes, and accountability structures Ensure teams are aligned, deadlines are met, and priorities are executed Act as a force multiplier for the CEO across internal operations Go-To-Market Execution Partner on strategy for selling into banks Support pricing, packaging, and enterprise positioning Improve conversion through better alignment with bank processes Help refine messaging and positioning for enterprise customers Operational Excellence & Delivery Establish processes for onboarding and supporting enterprise customers Ensure readiness for compliance, risk, and operational expectations Drive cross-functional execution across product, sales, and operations Build scalable workflows for cstomer success and delivery What We’re Looking For Experience working within a large US bank (operations, transformation, partnerships, or similar) Strong understanding of how banks evaluate and adopt new technology Experience supporting enterprise sales or partnerships, or large scale Strong communication and stakeholder management skills Existing network within banking is a plus Preferred MBA or equivalent experience from a top-tier institution Existing network within US banking ecosystem Why This Role This is a high-impact role at the intersection of AI and financial services, with direct ownership of enterprise execution and company operations. You will play a key role in helping the company scale while meeting the expectations of Tier 1 banking customers. Apply To This Job