Description
Location: Draper, Utah (On-Campus) or Remote for Highly Qualified Candidates
Join Us in Transforming Healthcare Education
At Joyce University, we believe every student can, should, and will succeed—and financial aid advisors play a vital role in making that belief a reality. As a Financial Aid Advisor, you’ll do more than process paperwork—you’ll guide students and families through one of the most important decisions of their educational journey with clarity, care, and confidence.
This role is ideal for someone who thrives at the intersection of service, compliance, and student advocacy, and who wants their work to directly impact lives and future healthcare professionals.
What You’ll Do
As a Financial Aid Advisor, you will serve as a trusted resource for students and families by:
Guiding students through the financial aid process, from FAFSA completion to award packaging
Reviewing and analyzing financial aid applications to determine eligibility for federal, state, and institutional aid
Awarding and adjusting aid packages in compliance with all applicable regulations and policies
Counseling students and families through individual appointments, workshops, phone calls, email, and virtual tools
Managing verification files, resolving discrepancies, and submitting required corrections
Evaluating special and unusual circumstances with sound judgment and empathy
Collaborating across departments to support enrollment, retention, and student satisfaction
Presenting at orientations, information sessions, and student forums
Supporting exit counseling for students who withdraw or graduate
Contributing to team initiatives, continuous improvement efforts, and university events
Your work ensures students have access to the resources they need—and the confidence to move forward.
What’s in It for You
At Joyce University, we believe taking care of our people is essential to taking care of our students. When you join our team, you’ll be supported with benefits designed to help you thrive—professionally and personally.
A generous self-directed PTO policy that supports balance and flexibility
Paid holidays and a 401(k) with employer match
Comprehensive medical, dental, and vision insurance
Fully paid short-term and long-term disability coverage
Professional development opportunities and world-class continuing education assistance
A supportive, collaborative team environment where your voice is valued
Requirements
What You Bring
We’re looking for someone who leads with service, communicates clearly, and values precision.
Qualifications and Experience
2–3 years of experience working directly with students and families in Financial Aid
Working knowledge of Title IV financial aid regulations
Bachelor’s degree preferred, but not required
Skills and Strengths
Strong analytical and problem-solving abilities
Clear, compassionate communication—written and verbal
Comfort working with data, calculations, and compliance requirements
Ability to exercise sound judgment in nuanced or sensitive situations
A service-oriented mindset with a genuine desire to help others succeed
Collaborative, accountable, and adaptable in a fast-paced environment
Why Joyce University
At Joyce University, our culture is built on integrity, service, learning, and connection. We invest in our people because we know empowered employees create empowered students.
Mission-driven work that directly supports student success
Supportive, collaborative team environment
Opportunities for professional growth and continuous learning
Flexibility with on-campus or remote work options for highly qualified candidates
A university culture that values people, purpose, and progress
Here, your expertise matters. Your voice is heard. And your work helps shape the future of healthcare education.
Ready to make a difference?
Join us in creating pathways to education, opportunity, and impact—one student at a time.
Apply To This Job