Are you a highly motivated and empathetic individual looking for a challenging yet rewarding role that allows you to work from the comfort of your own home? Do you have a passion for delivering exceptional customer experiences, sales, or technical support? If so, we invite you to join careerzynith as a Work at Home Customer Service, Sales, or Technical Support Advisor.
**About careerzynith**
careerzynith is a leading global company, recognized for our innovative approach to customer experience, diversity, leadership, and innovation. We help the world's best brands improve their businesses and better connect with their customers. With a strong commitment to growth and development, we are seeking talented individuals who share our passion for delivering exceptional experiences.
**Join Our Team of Work at Home Advisors**
We are expanding our team of Work at Home Advisors, and this is an exciting opportunity for you to build a customer service, sales, or technical support career. As a Work at Home Customer Service, Sales, or Technical Support Advisor, you will be part of a dynamic team that is dedicated to providing exceptional experiences for our clients.
**What You Will Do in This Role**
As a Customer Service Advisor at careerzynith, you will:
* Handle customers via inbound calls, outbound calls, or through the internet
* Assist customers using a call flow guide to answer questions and solve problems
* Track, document, and retrieve information in databases
* Invest in our customers' success by offering additional products and/or services
As a Sales Advisor at careerzynith, you will:
* Close sales, work on prospecting, negotiation, presentation, and use B2B or B2C skills
* Use product knowledge, build client relationships, and find new ways to retain customers
* Be detail-oriented when it comes to sales of products and services
* Upsell and spontaneously offer additional products and services
As a Technical Support Advisor at careerzynith, you will:
* Resolve technical issues related to hardware, software, and client products
* Provide basic customer service support
* Be an amazing problem-solver
* Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and/or macOS, or comparable technology is preferred.
**Who You Are**
As a Work at Home Customer Service, Sales, or Technical Support Advisor, your empathy, integrity, knowledge, and unique compassionate style will bring value with every interaction. You also have:
* A high school diploma or GED
* A minimum of six months of customer service experience or hard sales experience for sales positions
* A quiet, distraction-free environment to work from in your residence
* Talent for delivering outstanding service
* Strong computer navigation skills and PC knowledge
* High-speed internet and a smartphone
**What's in It for You?**
We invest in our people and teams for ongoing personal and career development so each career path is meaningful. In this role, you will be provided with:
* Base Wage: $15.00 per hour, however it may be higher based on position
* Opportunities for performance incentives and bonuses
* Paid Training
* Specific computer requirements will be discussed with a recruiter based on the position you are being considered for
* 401(k), Medical, Dental, Vision Insurance, and an Employee Assistance Program which includes free counseling sessions, to support the needs of each team member and much more.
**Why Join careerzynith?**
We are proudly one team, one company, "One careerzynith" and we invite you to join us! With a strong commitment to diversity, equity, and inclusion, we strive to create a workplace that is welcoming and inclusive for all. Our team members enjoy a range of benefits, including:
* Flexible work arrangements
* Opportunities for growth and development
* Recognition and rewards for outstanding performance
* A comprehensive benefits package
* A dynamic and supportive work environment
**How to Apply**
If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 300,000 people around the globe choose to call careerzynith home.
**Equal Employment Opportunity**
careerzynith is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
**Learn More**
careerzynith on Facebook | careerzynith on Instagram | www.careerzynith.com
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, or skills.
**Job Type:** Full-time
**Pay:** $15.00 per hour
**Benefits:**
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Referral program
* Vision insurance
**Schedule:**
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Overtime
* Weekend availability
**Supplemental pay types:**
* Bonus pay
**Application Question(s):**
* Please provide a direct email address.
**Work Location:** Remote