At arenaflex, we're on a mission to revolutionize the way goods move across the country. As a leading logistics and supply chain solutions provider, we're committed to delivering exceptional service to our customers while fostering a culture of innovation, collaboration, and growth. We're now seeking an experienced Warehouse Administrative Customer Coordinator to join our team in City of Industry, CA.
**About arenaflex**
arenaflex is a dynamic and forward-thinking company that's dedicated to providing cutting-edge logistics and supply chain solutions to businesses across the US. With a strong focus on safety, customer satisfaction, and employee development, we're creating a workplace culture that's both challenging and rewarding. Our team is made up of passionate professionals who share a common goal: to deliver exceptional results while making a positive impact on our customers and the communities we serve.
**Why Join arenaflex?**
* **Safest Supply Chain Environment**: We're committed to providing a safe and healthy work environment for all our employees. Our state-of-the-art equipment and rigorous safety protocols ensure that you'll be working in a secure and supportive atmosphere.
* **State-of-the-Art Equipment**: We're constantly investing in the latest technology and equipment to stay ahead of the curve. From computer-aided data entry to advanced warehouse management systems, you'll have access to the tools you need to succeed.
* **Career Growth Opportunities**: At arenaflex, we believe in investing in our people. With a clear career path and opportunities for professional development, you'll have the chance to grow and advance your career in a supportive and collaborative environment.
* **Competitive Compensation and Benefits**: We offer a comprehensive benefits package, including medical, dental, vision, 401(k) matching, and paid time off. Plus, enjoy a 15% employee discount on stock and access to exclusive employee discounts on tools, cars, hotels, electronics, appliances, cell phones, travel, and more.
* **Diverse and Inclusive Culture**: We're proud to be an equal opportunity employer and welcome applicants from diverse backgrounds. Our team is made up of proud women and men in supply chain who work alongside military reserve and veterans every day.
**Responsibilities**
As a Warehouse Administrative Customer Coordinator, you'll play a critical role in supporting our warehouse operations and ensuring seamless communication with customers and contractors. Your key responsibilities will include:
* **Administrative Tasks**: Perform administrative tasks for your area or shift, including maintaining filing systems and documents per Standard Operating Procedure (SOP).
* **Customer Communication**: Interact with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims.
* **Export Order Processing**: Coordinate the processing of export orders, filling out export paperwork, generating export labels, and maintaining export paperwork.
* **Returns Processing**: Process returns in the Warehouse Management System (WMS) and maintain paperwork.
* **Pallet Management**: Order CHEP and white wood pallets for the site, conduct reconciliation of pallet count, and research large pallet system variances.
* **WMS System Updates**: Update area or shift metrics as needed using the location's WMS system.
* **Additional Duties**: Perform additional duties as assigned, including overtime as needed.
**Requirements**
To succeed in this role, you'll need:
* **High School Diploma or Equivalent**: A high school diploma or equivalent is required.
* **Warehouse Experience**: Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendors, and customers is strongly preferred.
* **Decision-Making Skills**: The ability to make quick, reliable decisions that represent both the customer and arenaflex is essential.
* **Communication Skills**: Strong written, organizational, and verbal communication skills are required.
* **Technical Skills**: Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint) is necessary. Knowledge of WMS systems and experience operating forklift equipment are preferred.
* **Certification**: Equipment certification may be required.
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for supply chain operations and logistics, we encourage you to apply for this exciting opportunity. Click the link below to submit your application and join our team at arenaflex.
Apply Now!
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer and welcomes applicants from diverse backgrounds. We're committed to providing a workplace culture that's inclusive, respectful, and supportive of all employees.
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