At arenaflex, we're dedicated to making a difference in the lives of our customers and employees alike. As a leading company in the industry, we're always looking for talented individuals to join our team and help us achieve our goals. If you're a highly organized and detail-oriented individual with excellent communication skills, we want to hear from you!
As an Experienced Virtual Receptionist/Data Entry Clerk at arenaflex, you'll play a critical role in supporting our National Services & divisional offices. You'll be responsible for providing administrative support, managing mail and correspondence, and ensuring that our office supplies and common areas are stocked and organized. If you're a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
**About arenaflex**
arenaflex is a dynamic and innovative company that's committed to making a positive impact in the lives of our customers and employees. We're a team of dedicated professionals who are passionate about delivering exceptional service and support. Our company culture is built on the principles of teamwork, innovation, and customer satisfaction. We're proud to offer a competitive compensation package, including a 401(k) plan, company matching contributions, and a range of benefits that support your physical and mental well-being.
**Key Responsibilities**
As an Experienced Virtual Receptionist/Data Entry Clerk at arenaflex, you'll be responsible for the following key tasks:
* Maintains full knowledge of the IT department structure, knowing which leaders oversee each team.
* Sorts, scans, and distributes mail and internal correspondences throughout the arenaflex campus and satellite locations.
* Manages postage, mail accounts, and incoming and outgoing mail.
* Ensures office supplies and all common areas are stocked, clean, and organized.
* Sets up IT meetings and removes set up once the meeting convenes.
* Creates and replaces ID badges for IT employees.
* Supports coverage of the reception desk, including answering phones, directing visitors, issuing and deactivating employee and visitor badges.
* Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures.
* Complies with arenaflex privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information.
* Other duties as assigned.
**Job-Specific Competencies**
To succeed in this role, you'll need to demonstrate the following competencies:
* Consistently demonstrates the Mindsets, arenaflex Acts Competencies, and Professional Skills (M.A.P.) as outlined for the role.
* Gives attention to detail and follows instruction.
* Excellent verbal and written communication skills.
* Ability to prioritize and work under strict deadlines.
* Ability to work both independently and within a team environment.
* Ability to stay organized and multi-task efficiently.
* Ability to interpret and apply company policies and procedures.
* Establishes goals and works toward achievement.
* Provides prompt and courteous customer service.
* Proficient in Microsoft Office Suite.
* Proficiency in typing and data entry.
**Education and Experience**
To be considered for this role, you'll need to have:
* High School Diploma / GED required.
* Or, a combination of education and experience providing equivalent knowledge.
**Physical Requirements**
As a Virtual Receptionist/Data Entry Clerk, you'll be working in an office environment where a computer, telephone, and other office equipment are used as needed to perform duties. You'll regularly be required to sit, reach, grasp, stand, and move from one area to another. You'll constantly and repeatedly use a keyboard/mouse, and occasionally be required to push, pull, bend, lift, and move up to 25 lbs.
**Benefits and Compensation**
arenaflex offers a competitive compensation package, including:
* 401(k) Plan
* Company 401(k) Matching Contributions
* Employee Assistance Program (EAP)
* PerkSpot National Discount Program
In addition, eligible employees are offered:
* Medical, Prescription, Dental & Vision Insurance
* Generous Vacation Time & 7 Paid Holidays
* Up to 6 Weeks Paid Parental Leave at 100% of pay
* Up to 2 Weeks Paid Caregiver Leave at 100% of pay
* Short and Long-Term Disability Insurance
* Life, Dependent Life, and AD&D Insurance
* Voluntary Term Life Insurance
**How to Apply**
If you're a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your current resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
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