Introduction to workwarp and Our Industry
workwarp is at the forefront of innovation, leveraging technology to drive business success and improve the lives of our customers. As a leader in our field, we recognize the importance of investing in our employees and providing a stable work environment that fosters growth, creativity, and innovation. Our company promise is built on the principles of respect, caring, and equal opportunity, ensuring that every employee feels valued and supported in their career journey.
Job Overview
We are seeking an experienced Tech Lead Software Engineer to join our Technology department, where you will play a critical role in driving the success of our IT Service Management (ITSM) Platform, known as Dash. As a champion of continuous improvement, you will lead design efforts, develop new capabilities, consult with customers and leadership, and participate as a developer in our multiple-pod team. This is a remote opportunity that offers flexibility and autonomy, with the possibility of occasional onsite presence or travel for training, meetings, and conferences.
Key Responsibilities
- Lead and motivate a team of developers in planning, delivery, and operation of highly reliable software, ensuring technical quality and collaboration with business stakeholders
- Provide accurate development estimates, create and maintain application designs, and develop, maintain, and review software with a focus on quality and maintainability
- Develop, maintain, review, and execute unit, functional, and integration tests, with a focus on automation and test-driven development
- Provide technical oversight for performance testing, plan and oversee application deployment activities, and investigate new technologies to improve applications and development activities
- Mentor and coach the development team on relevant architecture, design, development, and operations topics, and evaluate code to ensure validity, structure, and compatibility
Essential Qualifications
- Advanced knowledge of software development methodologies, practices, concepts, and technologies
- Advanced knowledge of at least one programming language and general knowledge of one or more additional programming languages
- Knowledge of project management methodology and principles
- Strong analytical and problem-solving abilities, with a proactive mindset to get ahead of issues
- Excellent communication skills, with the ability to articulate a clear direction and priorities to technical, non-technical, and leadership audiences
Preferred Qualifications
- Leadership experience, with a focus on mentoring and coaching intermediate-senior developers
- Experience with ServiceNow platform development, particularly ITSM and event management products
- Experience implementing new ServiceNow solutions/products and ServiceNow platform community involvement
- Experience in integration and authentication options to connect to third-party systems
- Experience in additional ITOM capabilities, cybersecurity, CI/CD, DevOps, and observability
Career Growth and Learning Benefits
At workwarp, we are committed to providing our employees with opportunities for growth, learning, and development. As a Tech Lead Software Engineer, you will have access to training, mentorship, and career advancement opportunities, ensuring that you can continue to develop your skills and expertise in a rapidly evolving industry.
Work Environment and Company Culture
Our company culture is built on the principles of respect, caring, and equal opportunity, ensuring that every employee feels valued and supported in their career journey. We offer a remote work environment that provides flexibility and autonomy, with the possibility of occasional onsite presence or travel for training, meetings, and conferences. Our team is passionate about innovation, creativity, and collaboration, and we are committed to making a positive impact on the lives of our customers.
Compensation, Perks, and Benefits
We offer a competitive compensation package, with a salary range of $155,900 - $173,200 per year, depending on qualifications and experience. Our benefits package includes:
- Competitive health insurance for you and your eligible dependents
- 401(k) retirement savings plan with company contributions up to 9.3% of your eligible earnings
- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan
- Free flights on any open seat on all Southwest flights, for you and your eligible dependents
- Opportunities for career advancement and professional growth
Conclusion
If you are a motivated and experienced software engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Tech Lead Software Engineer at workwarp, you will have the chance to work on a cutting-edge ITSM platform, collaborate with a talented team, and contribute to the success of our organization. Don't hesitate to submit your application today and take the first step towards an exciting and rewarding career with workwarp!
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