At arenaflex, we're not just building innovative products – we're shaping the future of technology. Our team of passionate individuals is driven by a shared vision to create something remarkable and make a lasting impact on people's lives. We believe that the diversity of our team members and their perspectives is the key to driving innovation and excellence in everything we do. When you join arenaflex, you're not just adding to our team – you're contributing to something bigger than yourself.
**Job Summary:**
We're seeking an experienced Server Farm Specialist to join our team at arenaflex. As a Server Farm Specialist, you'll play a critical role in maintaining the integrity and availability of our IT infrastructure in a fast-paced, dynamic environment. You'll be responsible for ensuring the smooth operation of our data center, collaborating with cross-functional teams, and driving a culture of safety, security, and compliance.
**Key Responsibilities:**
* Enable a culture of safety, security, and compliance in all aspects of data center operations
* Establish and maintain strong working relationships with internal teams and external vendors
* Understand and manage the overall ticket management cycle
* Perform power cycles, replace failed parts, handle storage media, and troubleshoot issues
* Perform cable installations, equipment rack/stack installations, testing, and troubleshooting using standard data center processes
* Assist with moving and racking equipment, supporting the deployment of on-site data center physical infrastructure, including servers, network switches, and storage devices
* Collaborate with the data center inventory and resource management team to facilitate transportation, receipt, and inventory management to support high work volumes
* Lead through change by bringing clarity, creating energy, and delivering results
* Evaluate and prioritize emergency work requests, provide planning details, and aid in the coordination of service delivery for data center tasks groups
* Adaptability to work non-business hours (shifts) that may include weekends and holidays
* Utilize appropriate PPE, such as safety shoes, safety glasses, gloves, and face masks, in various conditions with varying temperatures
**Essential Qualifications:**
* Experience working with macOS, iPadOS, and Windows
* Ability to stand, walk, lift, and work at heights for extended periods
* Minimum 2 years of related IT experience
* Technical certifications, such as ITF+, A+, Server+, BICSI Installer I, or equivalent experience
* Ability to work (with precise hydration) within a data center environment, typically within the temperature range of 79°F to 105°F
* Ability to be available to work after regular business hours to respond to and resolve pressing business issues
**Preferred Qualifications:**
* Excellent interpersonal, organizational, and verbal communication skills
* Ability to take initiative with minimal direction
* Ability to collaborate with internal clients and vendors
* Cooperates with other team members, thrives in a team environment, and fosters collaboration
* Ability to build relationships and work together as a team
* Knowledge of safety procedures, established protocols, and equipment
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
* Comprehensive training and support for technical certifications and professional development
* Flexible work arrangements, including remote work options
* Access to cutting-edge technology and tools
* Collaborative and inclusive company culture
**How to Apply:**
If you're a motivated and experienced Server Farm Specialist looking for a new challenge, we encourage you to apply to this exciting opportunity at arenaflex. Please submit your resume and a cover letter outlining your qualifications and experience.
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