At arenaflex, we're passionate about helping others achieve their wellness goals and live their best lives. As a Sales & Customer Service Associate, you'll be an integral part of our team, dedicated to delivering exceptional customer experiences and growing our member base. If you're a people person with a passion for wellness, we invite you to join our dynamic team and embark on a rewarding career journey.
**Perks & Pay:**
* Competitive base pay of $14/hour, plus other incentives to recognize your hard work and dedication
* Access to comprehensive benefits, including dental and vision plans, to ensure your well-being
* A matching 401(k) program to help you plan for your future
* A generous employee referral bonus program, rewarding you for helping us grow our team
* An Employee Assistance Program, providing support and resources for your mental and emotional well-being
* A flexible schedule, allowing you to balance your work and personal life
* In-depth product and service training, equipping you with the knowledge to excel in your role
* A free massage, skincare, or stretch service each month for full-time employees, because self-care matters
* 30% off all products, so you can enjoy the benefits of our services and products at a discounted rate
**Qualified Candidates:**
* A high school diploma (or equivalent) and previous retail or sales experience, with a passion for wellness and customer service
* Critical thinking skills, with the ability to multitask and manage multiple priorities
* Excellent math and computer skills, with proficiency in our point-of-sale system
* Great people skills, with the ability to establish positive relationships with guests and build a loyal client base
* A general knowledge of massage and skin care services, with a passion for total body care
**Day-to-Day:**
* Provide outstanding customer service, ensuring every guest feels valued and understood
* Promote the value of Total Body Care by educating clients on new and expanded services, selling the arenaflex Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
* Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
* Help grow and retain a client base both in-person and through phone/email outreach, building a loyal community of wellness enthusiasts
**Culture & Support:**
* Trained leadership that is invested in your success, providing guidance and support every step of the way
* Award programs, recognizing and rewarding outstanding performance and dedication
* A caring community that celebrates individuality and shares knowledge, fostering a culture of collaboration and growth
**Career Growth Opportunities:**
* Opportunities for advancement, with a clear path for career progression and professional development
* Training and development programs, equipping you with the skills and knowledge to excel in your role
* A supportive team environment, where you can learn from and grow with your colleagues
**Work Environment:**
* A dynamic and fast-paced environment, with a focus on delivering exceptional customer experiences
* A team-oriented culture, where collaboration and communication are key
* A commitment to innovation and continuous improvement, ensuring we stay ahead of the curve in the wellness industry
**Compensation, Perks, and Benefits:**
* Competitive compensation package, including base pay and incentives
* Comprehensive benefits, including dental and vision plans, to ensure your well-being
* A matching 401(k) program, helping you plan for your future
* A generous employee referral bonus program, rewarding you for helping us grow our team
* An Employee Assistance Program, providing support and resources for your mental and emotional well-being
* A flexible schedule, allowing you to balance your work and personal life
* In-depth product and service training, equipping you with the knowledge to excel in your role
* A free massage, skincare, or stretch service each month for full-time employees, because self-care matters
* 30% off all products, so you can enjoy the benefits of our services and products at a discounted rate
**Join the arenaflex Team:**
If you're a motivated and passionate individual, with a passion for wellness and customer service, we invite you to join our dynamic team. Apply now and take the first step towards a rewarding career journey with arenaflex.
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